Hi, I’m
Stephanie Chaney
Cedar Rapids,IA
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
years of professional experience
Work History
Caseys General Stores IncMarion, Iowa
Caseys Team Member
06.2023 - 01.2024
Job overview
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Prepared reports on sales activities, customer feedback, and inventory status.
- Monitored expiration dates on food items for freshness assurance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Rotated through series of different stations based on team needs.
- Looked for ways to go above and beyond job requirements.
- Processed and retrieved customer special orders.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Followed production orders and company standards to exceed quality scores on consistent basis.
- Initiated inventory control measures to sustain stock levels.
- Monitored and supported proper electronic shelf label signage.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Super Clean LLC, IA
Residential Cleaner
06.2022 - 04.2023
Job overview
- Cleaned, scrubbed, and polished bathrooms, kitchens, living rooms, bedrooms and hallways.
- Swept, vacuumed, mopped and waxed floors.
- Dusted furniture, fixtures and window sills.
- Removed cobwebs from ceilings and corners of rooms.
- Emptied trash cans and disposed of waste materials properly.
- Sanitized all surfaces with appropriate cleaning products.
- Cleaned refrigerator interiors and exteriors as instructed by homeowners.
- Scrubbed sinks, tubs and showers to remove dirt build-up.
- Inspected completed work to ensure that it met standards of cleanliness.
- Respected customer's privacy while performing duties in their homes.
- Responded promptly to customer inquiries regarding services offered.
- Provided excellent customer service at all times.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
UPSHiawatha, Iowa
Package Handler
11.2021 - 05.2022
Job overview
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Labeled parcels accurately according to company guidelines.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Maintained a clean work environment by removing debris from the loading dock area.
- Assisted in training new employees on package handling processes.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Education
Southeastern Community CollegeWest Burlington, IA
GED
09-2006
Skills
- Cash Handling
- Complaint resolution
- Customer Service
- Cleaning
- Call Center Operations
- Training and mentoring
- Facility Cleaning
- Order Preparation
- Decision-making capabilities
- Computer Skills
- Flexible Schedule
- Lift 70 pounds
- Positive Attitude
- Problem-Solving
- Goal Setting and Achievement
- Following Instructions
- Product Knowledge
- Attention to Detail
- Continuous Development
- Sales and Marketing
- Area and Facility Cleaning
- Collaboration and Teamwork
- Workplace Safety
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsWork from home option4-day work weekTimeline
Caseys Team Member
Caseys General Stores Inc
06.2023 - 01.2024
Residential Cleaner
Super Clean LLC
06.2022 - 04.2023
Package Handler
UPS
11.2021 - 05.2022
Southeastern Community College
GED
Similar Profiles
Wyatt BakerWyatt Baker
Crew Member at Caseys General Stores IncCrew Member at Caseys General Stores Inc
Jessica AlexanderJessica Alexander
Kitchen Manager at Caseys General Stores IncKitchen Manager at Caseys General Stores Inc
Quinten GreenQuinten Green
Team Member at Caseys General Stores IncTeam Member at Caseys General Stores Inc
Bret AndersonBret Anderson
Kitchen Help at Caseys General Stores IncKitchen Help at Caseys General Stores Inc
Gavin DorrGavin Dorr
Lifeguard at 4 Seasons Health ClubLifeguard at 4 Seasons Health Club