Stephanie Cheatham
Bowie,MD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Dedicated Aide
Prince George County Public Schools
04.2024 - Current
- Developed strong rapport with both students and families, fostering trust and respect that supported academic growth over time.
- Monitored student progress through regular assessments, adjusting instructional techniques accordingly for maximum results.
- Assisted in the integration of technology into the classroom, promoting increased student engagement and understanding.
- Fostered a supportive learning environment that encouraged positive behavior and social interaction among students.
- Helped students develop organizational skills by providing guidance on note-taking, time management, and study habits.
Medical Receptionist
Maryland Primary Care Physicians
10.2023 - 03.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Benefits Specialist
Continuum
02.2021 - 10.2023
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
Office Assistant
The Goddard School For Early Childhood Development
04.2019 - 02.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Education
Bachelor of Science - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FL06.2022
High School Diploma -
Eastern High School
Washington, DC06.2009
Skills
- Patience and Empathy
- Special Education Knowledge
- Autism spectrum understanding
- Classroom Organization
- Data Collection
- Documentation skills
- Customer Service
- Positive Attitude
- Time Management
- File Organization
- Front Desk Operations
- Telephone Etiquette
Timeline
Dedicated Aide
Prince George County Public Schools
04.2024 - Current
Medical Receptionist
Maryland Primary Care Physicians
10.2023 - 03.2024
Benefits Specialist
Continuum
02.2021 - 10.2023
Office Assistant
The Goddard School For Early Childhood Development
04.2019 - 02.2021
Bachelor of Science - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
High School Diploma -
Eastern High School
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