Stephanie Comeau
Durham,NC
Summary
Dynamic and engaging professional with a proven track record in the hospitality and healthcare sectors. Excelled in fostering loyal customer bases and enhancing patient experiences through outstanding service and clear communication. Skilled in multitasking and complex problem-solving, demonstrating a blend of collaboration and professionalism. Eager to contribute to team success and further develop professional skills. Along with bringing a positive attitude and commitment to continuous learning and growth opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Rosecomb Beer Garden
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender Shift Manager
Brixx Wood Fired Pizza
03.2019 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Trained newly hired sales team in upselling techniques.
- Coordinated with management to implement promotional strategies, driving foot traffic and sales.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Hyperbaric Technician
Extivita
06.2023 - 01.2024
- Educated patients on the benefits, risks, and expectations associated with hyperbaric oxygen therapy to promote informed decision making.
- Facilitated efficient transitions between therapy sessions.
- Ensured patient comfort during treatment sessions by effectively communicating procedural details, answering questions, and providing necessary accommodations.
- Fostered positive relationships with patients and their families through active listening, compassionate care delivery, and clear communication about treatment progress and expectations.
- Educated patients along with answering questions, and provided comforting words to control anxiety and enhance procedure results.
- Cleaned and sterilized instruments, equipment and surfaces.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Contributed to organizational success by participating in quality improvement initiatives aimed at enhancing the patient experience and optimizing clinical outcomes.
Education
Associate of Arts - Communications
Wake Technical Community College
Raleigh, NC05.2019
Skills
- Strong multitasking
- Collaboration, Teamwork, and Professionalism
- Honest and Dependable
- Fast Learner
- Complex Problem-Solving
- Highly reliable
- Engaging and outgoing personality
- Patience and Tolerance
- Clear and effective communication
Certification
- CPR Certification - American Heart Association.
Timeline
Bartender
Rosecomb Beer Garden
05.2024 - Current
Hyperbaric Technician
Extivita
06.2023 - 01.2024
Bartender Shift Manager
Brixx Wood Fired Pizza
03.2019 - Current
Associate of Arts - Communications
Wake Technical Community College
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