Stephanie Conrad
Mission Ridge Senior Living
Springfield,MO
25
years of professional experience
Results-oriented professional with expertise in community relations and healthcare advocacy. Known for exceptional communication and problem-solving skills, contributing to successful partnerships and positive outcomes that drive organizational goals and occupancy.
Work History
Senior Community Relations Director
4 Years 5 Months- Created new processes to enhance and streamline a smooth move in process.
- Reached 100% occupancy within 2 years of opening a new senior living community.
- Cultivated relationships with community referral sources to align partnerships with organizational objectives.
- Created new processes to enhance and streamline the move in process.
- Cultivated professional relationships to build referral partnership opportunities.
- Responded promptly to inquiries from prospects and their families seeking information about services offered by the community.
- Attended outreach meetings, trade shows and vendor fairs to promote Mission Ridge Senior Living.
Registered Nurse
20 Years 7 Months- Collaborated with multidisciplinary healthcare professionals to develop individualized treatment and discharge plans that addressed specific patient needs.
- Documented patient assessments and progress notes accurately and efficiently in the electronic medical record system.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Utilized critical thinking skills to assess and respond to clinical situations promptly and effectively.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Contributed to quality improvement initiatives at Cox Health Systems, implementing strategies that positively impacted patient outcomes.
- Executed denial processes by conducting thorough peer-to-peer reviews with medical professionals.
Education
Bachelor of Science Degree - Psychology, Criminal Justice Studies, Social Work
Associate of Science Degree - Nursing
EMT License - Emergency Medical Services
Cosmetology License - Cosmetology All
Skills
Effective communication
Detail-oriented
Time optimization
Critical thinking
Quality assurance
Sales strategy
Solution development
Time management
Analytical skills
Professionalism
Timeline
Senior Community Relations Director
Mission Ridge Senior Living
03.2022 - CurrentRead More
Registered Nurse
Cox Health Systems
08.2001 - 03.2022Read More
Missouri College of Cosmetology
Cosmetology License from Cosmetology All
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St. John's EMS
EMT License from Emergency Medical Services
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Missouri State University
Bachelor of Science Degree from Psychology, Criminal Justice Studies, Social Work
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Cox College of Nursing
Associate of Science Degree from Nursing
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