Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Coronado

Brownsville,TX

Summary

Dynamic and dedicated licensed cosmetologist with a proven track record at The Dye Bar Salon, excelling in customer service and upselling techniques. Bilingual in English and Spanish, I thrive in fast-paced environments, ensuring client satisfaction and loyalty through personalized services and attention to detail. Committed to maintaining high sanitation standards and industry knowledge. I hold my standards very high and like to excel in my job. Am not afraid to take a new task, or learn where there is room to improve. Im excited to put my high self drive to the test in whatever environment i am placed into.

Overview

16
16
years of professional experience

Work History

Cosmetologist

The Dye Bar Salon
10.2013 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.

Hairstylist

La Rue Hairstudio
10.2013 - 08.2016
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time.
  • Keep record of our supplies and place orders for the week on color.
  • Pick and drop off money orders of the week, insure that payroll was up to date.


Front Desk Receptionist

Valley Towing And Recovery
05.2011 - 09.2011
  • Greeted guests at front desk and engaged in calming conversations while managing vehicle retrieval process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and pick-up times. Including ETAs for drivers and agencies.
  • Complete invoices for Border Patrol, Brownsville PD, ICE and Local businesses.
  • Contact my drivers to attend services needed.
  • Manage tickets and asses customers in retrieving their vehicles or belongings.

Cashier

Wendy's
05.2009 - 02.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

James Pace High School
Brownsville, TX

No Degree - Cosmetology

Salon And Spa Institute
Brownsville, TX
09.2013

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Clean Driver's License
  • Not afraid to drive behind the wheel
  • Fast learner
  • Speak both English and Spanish fluently
  • Works great in a fast-paced setting

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cosmetologist

The Dye Bar Salon
10.2013 - Current

Hairstylist

La Rue Hairstudio
10.2013 - 08.2016

Front Desk Receptionist

Valley Towing And Recovery
05.2011 - 09.2011

Cashier

Wendy's
05.2009 - 02.2010

James Pace High School

No Degree - Cosmetology

Salon And Spa Institute

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