Stephanie Cuenca
Albuquerque
Summary
Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
4
4
years of professional experience
Work History
Floor Lead
The Buckle
Albuquerque
02.2026 - 06.2026
- Supervised daily store operations, aligning team with company standards to maintain a cohesive work environment.
- Monitored sales goals, motivating team to consistently meet or exceed targets.
- Trained new associates on product knowledge and customer service techniques.
- Delivered exceptional customer service by assisting customers in selecting outfits, denim, and accessories.
- Addressed customer concerns and resolved issues promptly to ensure satisfaction.
- Organized merchandise displays to optimize customer shopping experience and increase engagement.
Assistant Manager
Pacsun, Cottonwood Mall
10.2025 - 02.2026
- Supported daily store operations, ensuring smooth opening/closing procedures and accurate cash handling
- Trained and coached team members on product knowledge, sales techniques, and Pacsun standards
- Supported daily store operations, including opening/closing procedures and cash handling
- Trained and coached team members on product knowledge and sales techniques to uphold Pacsun standards
- Resolved customer concerns and contributed to loss prevention efforts
Sales Associate
Pacsun, Cottonwood Mall
11.2024 - 10.2025
- Provided on-brand customer service while styling streetwear and denim for customers
- Cultivated customer relationships to enhance sales and highlight Pacsun trends and promotions
- Operated POS system for purchases, returns, and exchanges
- Ensured appealing store visuals through effective folding, sizing, and restocking of merchandise
- Supported team during high-traffic periods to ensure a positive shopping experience
Seasonal Sales Associate
Aeropostale, Cottonwood Mall
06.2024 - 09.2024
- Guided customers in outfit selection, enhancing their shopping experience and promoting Aeropostale brand standards
- Increased sales through recommendations of promotions, loyalty programs, and add-on items to customers
- Processed purchases, returns, and exchanges with accuracy using POS system, ensuring smooth transactions
- Maintained visual merchandising through folding, sizing, and restocking apparel
Crew Member
Cold Stone Creamery, Cottonwood Corners
09.2022 - 12.2023
- Delivered friendly customer service to enhance customer experience in fast-paced environment
- Prepared custom ice cream orders and efficiently operated POS system to ensure accurate transactions
- Maintained cleanliness and adhered to food safety standards to promote a safe dining environment
- Facilitated team tasks during peak hours during busy shifts
Education
High School Diploma -
Cibola High School
Albuquerque, NMSkills
- Store operations
- Sales performance
- Inventory control
- Staff Scheduling
- Time Management & Shift Prioritization
- Training and coaching
- Customer Issue Resolution
- Team leadership
Timeline
Floor Lead
The Buckle
02.2026 - 06.2026
Assistant Manager
Pacsun, Cottonwood Mall
10.2025 - 02.2026
Sales Associate
Pacsun, Cottonwood Mall
11.2024 - 10.2025
Seasonal Sales Associate
Aeropostale, Cottonwood Mall
06.2024 - 09.2024
Crew Member
Cold Stone Creamery, Cottonwood Corners
09.2022 - 12.2023
High School Diploma -
Cibola High School