Stephanie Curtis
Rothsay,MN
Summary
Dynamic professional with a proven track record at Otter Tail Power Company, excelling in customer relations and effective communication. Skilled in utilizing Otter Tail Power's incentive programs to enhance contractor outreach and program promotion, fostering strong partnerships. Recognized for attention to detail and team collaboration, driving successful business improvement initiatives.
Overview
21
21
years of professional experience
Work History
Business Development and Customer Account Coordinator
Otter Tail Power Company
01.2023 - Current
- Contact new and potential customers to share Otter Tail Power’s rebate and program information.
- Assist with the processing of rebates and information gathering.
- Contractor outreach to promote quality installer programs, and develop contractor relationships.
- Manage Electric Service Agreements on behalf of the Sales team.
- Create emails for Retail Energy Solutions and Sales teams to promote programs and events.
- Assist with the Commercial Direct Install program through customer outreach.
- Assist with strategic business improvement processes for the sales team.
- Utilized various software programs, such as GIS, SMRT, and CU, along with Smartsheet spreadsheets and word processing applications.
Alumni Relations Coordinator
North Dakota College of Science
11.2020 - 01.2023
- I planned and coordinated NDSCS's largest fundraiser, the DREAMS Auction.
- Managed social media pages and the Alumni Foundation website.
- Created marketing materials to share with potential donors.
- I attended board meetings and was responsible for recording board notes.
- Assisted with annual giving campaign planning and implementation.
- Organized alumni events, including reunions, networking receptions, and fundraising activities.
- Maintained relationships with members of the alumni network by responding to inquiries in a timely manner.
- Posted and updated content on the NDSCS Alumni website and social media outlets.
Administrative Assistant
Rothsay Public School
08.2004 - 11.2020
- Enrolled new students.
- Assisted the Principal and Superintendent with various daily activities.
- Managed the school’s calendar, web page, and schedules.
- Responsible for several state reports to ensure maximum state funding was received.
- Assisted with onboarding and training of new staff members.
- Interacted with potential students, shared information, and provided school tours.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated special events like graduation, homecoming, and senior awards night.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Education
Bachelor of Science - Management
University of Mary
Bismarck, ND01.2009
Associate of Science - COTA
North Dakota State College of Science
Wahpeton, ND01.1998
Skills
- Customer relationship management
- Microsoft Office Suite
- Conflict resolution
- Attention to detail
- Effective communication
- Written communication
- Active listening
- Team collaboration
- Training and teaching
- Teamwork
Volunteer Leadership
- President, Rothsay Areawide EDA
- Stewardship Chair, New Life Lutheran Council
Timeline
Business Development and Customer Account Coordinator
Otter Tail Power Company
01.2023 - Current
Alumni Relations Coordinator
North Dakota College of Science
11.2020 - 01.2023
Administrative Assistant
Rothsay Public School
08.2004 - 11.2020
Bachelor of Science - Management
University of Mary
Associate of Science - COTA
North Dakota State College of Science
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