Stephanie Davis
Goodells,Michigan
Overview
7
7
years of professional experience
Work History
Technical Support Representative
Dish Network
08.2021 - 04.2023
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Management/Sales Associate
Chili Peppers Tanning
01.2016 - 06.2020
- Management, I took care of scheduling, opening/closing the store, commission totals, inventory, orders, sales associate
- Sales Associate, this is my current status with the company
- I take care of sales, opening/closing and helping management with what I am allowed too.
Education
Marysville High School
Marysville, Michigan06.2014
Skills
- Retail Sales
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
Timeline
Technical Support Representative
Dish Network
08.2021 - 04.2023
Management/Sales Associate
Chili Peppers Tanning
01.2016 - 06.2020
Marysville High School