Stephanie Delgado
Henderson,NV
Summary
Hard-working, enthusiastic, and dependable food server with over 15 years of experience. Exceeds expectations in successful providing fast, high-quality, and professional customer service to guests while upselling menu specialties, cocktail items, and dedicated to supporting the team and restaurant as a whole.
Overview
16
16
years of professional experience
Work History
Server, Trainer, Supervisor
Kings Fish House
2016.09 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Server, Trainer, Bartender
Elephant Bar Restaurant
2008.03 - 2015.01
Education
Associate of Arts - Communications
CSN
Henderson, NV09.2024
Skills
- Server, Bartender, Supervisor, and Trainer
- Honor Roll 2022
- Wine Service
- Menu Knowledge
- High-Volume Dining
- To-Go Order Preparation
- Server Certifications
- Training and Development
- Bar Terminology
- Order Accuracy
- Sales Expertise
- Suggestive Selling
Timeline
Server, Trainer, Supervisor
Kings Fish House
2016.09 - Current
Server, Trainer, Bartender
Elephant Bar Restaurant
2008.03 - 2015.01
Associate of Arts - Communications
CSN
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