Roxanne Moore
Quaker Steak & Lube
New Port Richey,FL
2027
years of professional experience
Experienced hospitality leader with more than 25 years of progressive restaurant experience in high-volume, guest-focused environments. Proven success in team leadership, training, scheduling, inventory management, financial responsibilities, and restaurant operations. Recognized for developing strong service teams, maintaining operational excellence, and providing dependable leadership during both daily operations and major business transitions. Known for exceptional organizational skills, mentoring staff, and delivering outstanding guest experiences.
Work History
Server • Bartender • Trainer • Supervisor
15 Years- Directed staff and coordinated operations to maintain seamless service flow in a bustling restaurant setting.
- Supervised front-of-house operations in a high-volume restaurant.
- Managed scheduling for servers, bartenders, hosts, bussers, and utility staff.
- Led all server and bartender training, onboarding, and development.
- Managed retail inventory and ordering responsibilities.
- Completed weekly financial duties and Monday administrative reporting.
Server • Bartender • Trainer • Marketing/Promotions
- Delivered exceptional guest service as a server and bartender.
- Trained new servers and bartenders to company standards.
- Assisted with local marketing initiatives and community promotions.
- Helped build sales through event promotion and guest engagement.
Server • Bartender • Corporate Trainer
- Served as Corporate Trainer for multiple restaurant locations.
- Supervised front-of-house operations and daily shifts.
- Assisted with opening new restaurant locations as part of store opening teams.
- Trained new employees on service standards, food safety, and operational procedures.
- Provided outstanding guest service.
- Helped develop future trainers and supervisors.
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
Education
High School Diploma
Skills
Restaurant Operations Management
Team Leadership & Supervision
Server & Bartender Training
Staff Scheduling
Corporate Training
Guest Relations & Conflict Resolution
Inventory Control & Retail Management
Cash Handling & Financial Reporting
Opening & Closing Procedures
Marketing & Community Promotion
Hiring & Onboarding
- High-Volume Restaurant Operations
Timeline
Server • Bartender • Trainer • Supervisor
Quaker Steak & Lube
07.2011 - 07.2026Read More
Server • Bartender • Trainer • Marketing/Promotions
Quaker Steak & Lube
2009 - 2011Read More
Server • Bartender • Corporate Trainer
Tully's Good Times
2001 - 2009Read More
Richmond High School
High School Diploma
Read More