stephanie desatoff
Fresno,CA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
27
27
years of professional experience
Work History
Care Provider
IHSS Fresno County
Fresno, CA
04.2020 - Current
- Followed prescribed care plans created by health professionals when providing services to each client.
- Ensured that all safety protocols were followed while working with clients in their home environment.
- Reported concerns to nurse supervisor to promote optimal care.
- Transported patients to medical, dental and personal care appointments.
- Engaged in conversation with clients to provide emotional support and mental stimulation.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Maintained clean and well-organized environment for client happiness and safety.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Bakery Production Worker
Brownie Baker
Fresno, CA
05.2021 - 11.2021
- Baked fresh bread and pastries for cafes and restaurants.
- Maintained temperature, sweep and sanitation logs to document proper conditions.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Inspected product for defects or deviations from standard specifications.
- Prepared dough for baking according to recipe specifications.
- Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
- Used hand trucks, rolling carts, forklifts and overhead cranes to move materials and finished products.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
- Dismantled bakery machines after each use and cleaned them thoroughly before reassembling them again.
- Adhered to strict hygiene protocols while handling food items.
- Measured raw materials and finished products to document transactions produce accurate inventory data.
- Operated automated bakery machinery in accordance with safety regulations.
- Ensured quality standards were met throughout the production process.
Store Manager
Payless Shoes Source
Clovis, CA
01.2004 - 08.2007
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Prepared monthly reports on sales figures, expenses, profits.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Created weekly work schedules for store personnel.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Established customer service standards and monitored staff compliance.
Store Manager
Dollar Tree Stores
01.1998 - 01.2003
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Prepared monthly reports on sales figures, expenses, profits.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Created weekly work schedules for store personnel.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Monitored employee performance and identified performance gaps for corrective action.
- Managed daily banking activities such as deposits and withdrawals.
Education
High School Diploma -
Madera High School
Madera, CA06-1996
Skills
- Stockroom management
- Customer service
- Highly motivated
- Sales leadership
- Accurate money handling
- Dependable and reliable
- Meticulously detail-oriented
- Safety mindset
- Merchandising
- Scheduling
- Decision-making skill
- Merchandise strategizing
Timeline
Bakery Production Worker
Brownie Baker
05.2021 - 11.2021
Care Provider
IHSS Fresno County
04.2020 - Current
Store Manager
Payless Shoes Source
01.2004 - 08.2007
Store Manager
Dollar Tree Stores
01.1998 - 01.2003
High School Diploma -
Madera High School