Stephanie Desrosiers

• Coordinated flu clinic initiatives, organizing schedules and collaborating with departments to enhance employee wellness
• Identified and implemented process improvements to streamline workflow and align with organizational goals
• Managed clinic operations through data entry, filing, and administrative support to Nurse Practitioners, ensuring regulatory compliance

• Coordinated patient appointments, obtained prior authorizations, and scheduled surgeries using EPIC system while managing calendars for providers and facilitating travel to satellite locations.
• Neurosurgery Department
• Coordinated scheduling for multiple departments, ensuring optimal use of resources and personnel.
• Streamlined office procedures, improving efficiency and reducing response times for patient inquiries.
• Managed electronic filing systems, enhancing document retrieval processes and maintaining compliance with hospital policies.

• Coordinated medical records correspondence and calendar management for providers; collaborated with HR to onboard new physicians and coordinated department events; documented meeting minutes for monthly QA meetings; supported front desk staff during personnel absences
• Radiology & Pathology Departments
• Managed scheduling and appointment bookings for medical staff, ensuring optimal efficiency in daily operations.
• Coordinated communication between departments, facilitating seamless information flow and collaboration.
• Streamlined office procedures, enhancing document management systems and improving retrieval times.

• Coordinated patient referrals and verified insurance eligibility to facilitate timely access to care
• Established patient appointments in EPIC DAR systems, obtained prior authorizations for procedures and medications, and confirmed patient demographics to ensure seamless patient flow
• Provided administrative support in Primary Care Department.

• Measured patient vital signs in a clinical setting; performed EKG’s and phlebotomy; completed credentialing for provider; coordinated vendor meetings and luncheons handled billing and coding for the practice; sent invoices & followed up on delinquent accounts verified eligibility; obtained prior authorizations; prep charts
• Primary Care
• Managed patient scheduling and appointment confirmations to optimize office workflow.
• Assisted in maintaining electronic health records to ensure accuracy and compliance.
• Coordinated patient intake processes, enhancing overall patient experience and satisfaction.

Expected graduation date 12/2027

• 81 credits completed
• Some college credits-plan to reenroll in 01/2025 and finish by 01/2026
• Learned Microsoft Office, Anatomy & Physiology; Medical Terminology; Business Ethics; History of Medical Insurance