Dynamic Relief Manager with expertise in staff scheduling, inventory management, and customer service. Proven ability to mentor team members and enhance operational efficiency while ensuring compliance with company policies.
Overview
13
13
years of professional experience
Work History
Relief Manager
Big 5 Sporting Goods
Fontana, California
06.2025 - Current
Managed daily operations and staff scheduling for retail store.
Oversaw inventory management and restocking procedures.
Ensured compliance with company policies and safety standards.
Conducted regular staff meetings to enhance communication and teamwork.
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Sales lead/Key Holder
Vitamin Shoppe
Oceanside, California
02.2025 - 06.2025
Trained new staff on sales procedures and customer service standards.
Performed opening and closing duties including counting cash drawers and preparing bank deposits.
Created monthly reports for management regarding sales performance and customer feedback.
Developed strategies to increase sales opportunities by utilizing promotional materials, displays, and signage.
Resolved customer issues in a timely manner while maintaining professionalism at all times.
Beauty Advisor /Tasker
Ulta
Vernon Hills, Illinois
08.2024 - 02.2025
Managed inventory levels by monitoring stock levels regularly.
Managed multiple tasks simultaneously while meeting tight deadlines.
Watched for and recognized security risks and thefts to prevent or handle situations.
Collaborated with team members to ensure smooth store operations.
Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Overnight Stocker and Receiver
Marianos
Bannockburn, IL
02.2022 - 01.2025
Received shipments and verified contents against purchase orders for accuracy.
Operated pallet jacks and hand trucks to move products efficiently in the store.
Trained new staff on stocking procedures and safety protocols in the workplace.
Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
Barista/Food Service Assistant
Starbucks, Target
Kailua, Hawaii
10.2018 - 12.2020
Engaged with customers to provide exceptional service and product knowledge.
Trained new baristas on beverage preparation and customer service standards.
Collaborated with team members to ensure smooth operation during peak hours.
Monitored inventory levels and assisted in restocking supplies as needed.
Maintained calm demeanor during high-volume periods and special events.
Aviation Boatswain's Mate, Fuels
United States Navy, USN
Norfolk, Virginia
08.2012 - 09.2017
Coordinated fuel supply logistics to support mission readiness.
Maintained accurate records of fuel consumption and inventory levels.
Conducted on-the-ground training, evaluated results, and scored trainees in performance.
Planned daily warfare operations for many personnel.
Supervised fueling teams during aircraft launch and recovery operations.