Stephanie Dunn
Manassas,VA
Summary
As a military spouse currently stationed in Sitka, Alaska relocating back to Northern Virginia, I am seeking a unique opportunity as a proven leader in healthcare coordination to continue to utilize my skills and education to be an asset in a fast paced, successful team.
Overview
7
7
years of professional experience
Work History
Case Manager/ Intake Coordinator
Youth Advocates Of Sitka
10.2023 - 06.2024
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Review of referrals for both our outpatient clinic and our level 2 youth residential treatment center.
- Conducted interviews for potential admissions and facilitates the paperwork and process to ensure a smooth transition including the arrangement of Medicaid travel.
- Followed my case management caseload, ensuring all needs were met in the community by working closely with community resources, appointments were made and clients arrived on time, quarterly treatment plan reviews with our team were conducted for each youth.
Utilization Management Review Coordinator (UR/UM)
Sheltering Arms Institute
09.2020 - 04.2022
- Initiated and obtained pre authorizations for all managed care and Medicaid insurance products prior to admission
- Followed each case throughout their IPR stay ensuring that they met medical criteria by submitting clinical for continued reviews
- Coordinated with insurance companies clinical RN’s for discharge planning needs, denial reasons, appeals and peer to peer reviews
- Liaison for our finance department with the organization of financial assistance applications/ charity care determinations
Director of Admissions and Marketing
Louisa Health And Rehab- MFA
02.2019 - 02.2020
- Developed and maintained a monthly marketing plan for the Healthcare Center by meeting weekly and monthly budget/ volume matrix goals.
- First point of contact for hospital case managers and families seeking admission to our facility,
- Built and developed strong relationships with hospital case managers and physicians to ensure a smooth transition of care and to win over business from competitors
- Reviewed patient medical records to ensure they are within our scope of practice in a timely and efficient manner and coordinating the referral to admission process
Admissions Coordinator
Charlottesville Health And Rehab- MFA
05.2017 - 02.2019
- Worked closely with hospitals physicians and case managers to make a smooth transition for the patients to our center
- Verified insurance, obtained pre authorizations with insurance companies, update demographic information, provide tours of the facility and review hospital and community referrals for acceptance or denial based on medical criteria
- Scheduling appointments and visits
Education
Bachelor of Science - Psychology/ Biology
Radford University
Radford, VA05.2017
Skills
- Medical terminology/ ICD-10 Codes
- Customer service oriented
- Knowledge of Medicare/ Medicaid guidelines
- Detailed oriented/ organizational skills
- Managed Care/ Authorization knowledge
- Excell, Microsoft, Cerner, PCC, Epic and Navihealth knowledge
Timeline
Case Manager/ Intake Coordinator
Youth Advocates Of Sitka
10.2023 - 06.2024
Utilization Management Review Coordinator (UR/UM)
Sheltering Arms Institute
09.2020 - 04.2022
Director of Admissions and Marketing
Louisa Health And Rehab- MFA
02.2019 - 02.2020
Admissions Coordinator
Charlottesville Health And Rehab- MFA
05.2017 - 02.2019
Bachelor of Science - Psychology/ Biology
Radford University
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