Stephanie E. Koszyk
Indianapolis,USA
Summary
A hospitality‑driven professional with 10+ years of experience in guest service, event management, and relationship‑centered operations. Brings a global background, strong customer‑centric mindset, and proven ability to deliver high‑quality support in diverse, fast‑paced environments. Known for exceptional communication, the ability to quickly learn, adapt, and build trusted relationships.
Overview
10
10
years of professional experience
Work History
Event Concierge Manager
JW Marriott
Indianapolis, IN
10.2025 - Current
- Established strong relationships with meeting planners and repeat clients by anticipating needs and providing tailored solutions, maintaining high standards of professionalism.
- Trained and guided concierge and event support staff, reinforcing service expectations to deliver consistent service across all guest touchpoints.
- Coordinated real-time adjustments to room setups, AV needs, and service timing, collaborating with multiple departments to resolve issues while ensuring uninterrupted guest experience.
Tournament Security Officer
Augusta National Golf Course
Augusta, GA
04.2025 - Current
- Maintained detailed situational awareness to anticipate needs, prevent disruptions, and support the smooth execution of time-sensitive tournament activities.
- Executed credential verification and compliance procedures, facilitating timely and uninterrupted meetings, media sessions, and restricted access events.
- Supported day-of operations by managing controlled entry points, directing guest flow, and communicating real-time updates to supervisors and cross-functional teams.
- Exhibited adaptability and judgment in fast-paced, high-pressure environment, consistently ensuring punctuality, effective communication, and operational reliability.
Budget Analyst
US Army Cyber Command – G8
Ft. Gordon, GA
03.2024 - 10.2025
- Provides financial preparation and execution for the US Army Cyber Command Budget for Chief of Staff (CoS), Retention (RET), Headquarters & Headquarters Company (HHC), and Staff Judge Advocate (SJA).
- Formulates, executes, presents and tracks budgets to support plans, programs and activities.
- Deliver management with financial information such as: financial reports, obligations, and disbursements of funds; trend analyses of rates of expenditures, comparisons of actual performance to the financial plan and identification of variances.
- Monitors the execution (obligation and expenditure of funds) of the budget to assure that funds are properly allocated and are being spent in a timely and effective manner in support of authorized management.
- Analyzed program and budget guidance and instructions from higher headquarters to assess operational impacts.
- Identifies and analyzes spending trends, obligations, expenditures and reimbursements.
- Reconciles budget and accounting data against spend plans and rates of expenditure ensuring compliance with Army policy and established resource management plans and regulatory controls.
- Monitored compliance with approved budgets throughout the year.
- Analyzed budget reports to identify discrepancies and recommend corrective actions.
- Prepared detailed financial forecasts and projections for upcoming fiscal years.
- Evaluated funding requests to determine alignment with organizational priorities and goals.
- Identified potential savings and revenue enhancement opportunities to optimize budget allocations.
- Effectively communicated, interacted, and answered customers' inquiries related to budget and financial management to ensure the best utilization of government resources.
- Provides professional management accounting advice, analyses, reports, and assistance to financial managers and program directors using automated accounting systems.
- Interprets budget policies, directives, and regulations received from higher headquarters, and publishes local implementing directives.
- Ensures distribution of approved operating budget and allocation of funds received from higher headquarters is in accordance with approved programs.
- Assists Department management in formulating contract strategy, identifying contracting efficiencies, and collecting information.
- Tracked funding from obligation on contract to expense by contractor invoices and disbursement by DFAS to ensure accuracy.
- Presents recommendations for final reprogramming actions.
- Recommends operational, procedural, and systems modifications that maximize utilization of resources.
Budget Analyst
George C. Marshall Center for European Studies (GCMC)
Garmisch, Germany
05.2021 - 03.2024
- Directly managed 7 GCMC Department Budgets to include Program and Directorates manage total budget of multiple funding types such as, $3.5M OMD, $1.8M DEU, and $500K Reimbursable.
- Monitored commitments, obligations, and expenditures for ten GCMC program and directorate budget accounts to ensure fiscal responsibility and compliance.
- Certified fund availability for requests and recorded obligations in Financial Management System (FMS) Defense Agencies Initiative (DAI) to maintain accurate financial tracking.
- Gathered, assembled, analyzed and prepared strategy for presenting, explaining, and documenting Spend Plans for GCMC Departments: Partner Language Training Center Europe, Director’s Action Group, Chief of Staff, Human Resources, Logistics, System Support Division, and Visual Information Division.
- Assisted program managers and directors with the preparation of budget formulations, program estimates and spend plans.
- Analyzed requests for conformance to guidance, to conduct cost-benefit analysis, to determine program tradeoffs or to explore alternative methods of funding.
- Exercised control over funding matters and recommended funds reallocation between programs.
- Justified and prioritized unfunded requirements to align resources with organizational goals.
- Formulated and justified a segment of the budget for one or more funds, objectives, work processes or staffing needs.
- Certified funds for GPC Requests, SF-182 Training Requests, Purchase Requests, Contract Purchase Requests, Military Interagency Purchase Requests, and Interagency Agreements.
- Reviewed and certified funds for Invitational Travel Orders (ITO) and Defense Travel Orders (DTS).
- Studied budget estimates/spend plans submitted by program managers for compliance with rules, regulations, and procedures.
- Provided administrative and financial oversight over the execution of funds according to established internal controls.
- Provided guidance on budgetary matters to senior management staff.
- Examined requests for allotments and issued of fund targets to ensure that accounting data, necessary approvals, and correct budgetary procedures have been followed.
- Developed, prepared and justified the annual funding needs using historical data and/or program plans.
- Participated in the monitoring of year-end closing to ensure proper and full use of provided funds, with no anti-deficiency violation.
- Monitored compliance with approved budgets throughout the year.
Defense Travel Coordinator
George C. Marshall Center for European Studies (GCMC)
Garmisch, Germany
03.2020 - 10.2021
- Coordinated reservations and ticketing of commercial and military air, land, and sea travel through SATO and advised travelers of restrictions and procedures governing all modes of transportation.
- Prepared all travel orders based on travelers’ request, funds and availability to meet the joint travel regulations (JTR).
- Prepared travel orders within RCPAMS based on approved travel itinerary, funding availability and entitlements.
- Utilized Regional Center Persons Activity Management System (RCPAMS) to manage travel documentation efficiently.
- Audited travel orders and vouchers to verify accuracy of travel modes and entitlements, ensuring alignment with each traveler's itinerary.
- Performed audits on all travel-related documents and provided Defense Travel System (DTS) training on a regular basis to command personnel and personnel from the local area.
- Researched travel restrictions for foreign travelers from over 50 nations, collaborating with Financial Resource Specialists to create tailored solutions for each traveler.
- Managed travel budgets and processed reimbursements for faculty and staff.
- Developed itineraries detailing schedules, accommodations, and transportation arrangements.
- Coordinated travel logistics for international participants attending educational programs.
- Cultivated relationships with Marshall Center personnel, US embassy contacts, and diverse foreign officials to facilitate seamless execution of travel programs.
- Routinely worked independently on assigned events and coordinated with serviced organizations, such as embassies, combatant commands, Department of State and other federal agencies.
- Evaluated and assessed data prior to submission to the Marshall Center’s financial system, Defense Agencies Initiative (DAI).
- Analyzed the most cost-effective use of funds for the Marshall Center events prior to submission.
- Implemented necessary cost-benefit analysis on possible courses of action to determine the most cost-effective use of funds for Marshall Center events and could justify the course of action selected.
- Continuously strengthened relationships with international partners.
Conference and Sales Manager
Edelweiss Lodge and Resort Armed Forces Recreation Center
Garmisch, Germany
01.2016 - 03.2020
- Directly responsible for the management of the conference operations and programs, to include budgetary planning and strategy.
- Managed all aspects of over 300 conferences annually attended by high level dignitaries.
- Formulated policies and objectives, developed and executed all multi-million-dollar conference programs for U.S. and international guests, and managed group travel and recreational programs.
- Managed Strong Bonds budgets for family retreats, marriage retreats, and single soldier retreats, ensuring all 24 events with average budgets over $40K were executed within financial guidelines.
- Coordinated all aspects of conference and group business, including transportation, lodging, childcare, meeting space setups, audio visual requirements, ceremonies, protocol, curriculum, tours, team building, and meals accommodating special needs.
- Highly skilled at managing and adapting multiple conflicting schedules to ensure the success of the organization's mission.
- Catering Manager for assigned social events from icebreakers to formal dinners, decorations, coordinating seating arrangements, sequence of events, receiving lines, flag displays, color guards, Dining Ins, Mess Nights, Unit Balls.
- Developed detailed reports on event timelines, audio visual needs, and conference room layouts, presenting findings weekly to hotel management to facilitate operational planning.
Education
Bachelor of Arts - Hospitality & Event Management
Ball State University
Muncie, INSkills
- Event Coordination
- Client Engagement
- Client Relations
- Budget Management
- Budget Formulation
- Budget Analysis
- Networking
- Problem Resolution
- Analytical Ability
- Organizational Skills
- Team Builder
- Communicator
- Customer Service
- Interpersonal Skills
- Adaptable
Job Related Training
- Active Top-Secret Clearance
- DoD Financial Management Level 2 Certified
- Enhanced Defense Financial Management Training Course
- Defense Agencies Initiative Training (DAI)
- General Fund Enterprise Business Center (GFEBS)
- Global Combat Support System-Army (GCSS-A)
- Defense Travel System (DTS)
- Federal Appropriations Law
- Leadership Essentials Training
Websites
Timeline
Event Concierge Manager
JW Marriott
10.2025 - Current
Tournament Security Officer
Augusta National Golf Course
04.2025 - Current
Budget Analyst
US Army Cyber Command – G8
03.2024 - 10.2025
Budget Analyst
George C. Marshall Center for European Studies (GCMC)
05.2021 - 03.2024
Defense Travel Coordinator
George C. Marshall Center for European Studies (GCMC)
03.2020 - 10.2021
Conference and Sales Manager
Edelweiss Lodge and Resort Armed Forces Recreation Center
01.2016 - 03.2020
Bachelor of Arts - Hospitality & Event Management
Ball State University