Stephanie Ely
Pompano Beach,FL
Summary
Experienced hospitality professional with over 15 years in bartending, cocktail service, and upscale guest service in high-volume environments. Committed to delivering memorable guest experiences and building strong customer relationships while efficiently managing cash, POS systems, and multiple guest needs.
Overview
15
15
years of professional experience
Work History
Server/Bartender
Claddagh Irish Pub
Asheville, North Carolina
09.2022 - 06.2026
- Oversaw multiple tables and a full bar while ensuring accuracy, efficiency, and a positive guest experience.
- Recommended menu items, drinks, and promotions, enhancing guest satisfaction and driving sales.
- Cultivated strong relationships with guests, increasing patron loyalty and repeat visits.
- Ensured exceptional, personalized service in dynamic, busy pub setting.
Bartender/Cocktail Waitress
Scores Gentleman's Club
West Palm Beach, Florida
06.2018 - 07.2022
- Created a welcoming atmosphere while navigating fast-paced service environment, enhancing overall guest experience.
- Managed diverse guest needs and requests effectively during peak volume periods to ensure guest satisfaction.
- Provided VIP bottle service to enhance guest experience at upscale events. while upholding polished professional demeanor.
- Promoted beverage specials and enhanced service offerings to boost sales.
Bartender
Grennbrier Sports Bar
Pompano Beach, FL
01.2011 - 06.2018
- Crafted customized cocktails and beverages based on customer preferences and established bar recipes.
- Delivered exceptional customer service in fast-paced sports bar, enhancing guest experience.
- Engaged customers by creating a welcoming atmosphere through friendly interactions.
- Executed opening and closing procedures to ensure smooth operations. including restocking supplies.
Education
High School Diploma -
Northeast High School
Oakland Park, FL06-2008
Skills
- Food & Beverage Service
- High-Volume Hospitality
- Cash Handling & POS Systems
- Bar & Inventory Restocking
- Guest Relations & Upselling
- VIP & Personalized Service
- Exceptional Customer Service
- Seasonal Beverage Offering
- Team Collaboration
- Conflict Resolution
- Professional Appearance
References
Julie Katz 858-354-1093
Sean Farrow 954-588-1858
David Thomas 850-685-0193
Timeline
Server/Bartender
Claddagh Irish Pub
09.2022 - 06.2026
Bartender/Cocktail Waitress
Scores Gentleman's Club
06.2018 - 07.2022
Bartender
Grennbrier Sports Bar
01.2011 - 06.2018
High School Diploma -
Northeast High School