Stephanie Engen
Byron Center,MI
Summary
To obtain a position as a Account Executive in a company that will benefit from my exceptional technical skill, commitment to service, and outstanding drive towards excellence.
Overview
20
20
years of professional experience
Work History
Key Account Coordinator
Juice Beauty
Healdsburg, CA
01.2022 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided support for sales teams in the development of new business opportunities.
- Negotiated pricing agreements with customers and monitored account performance against goals.
- Organized events such as trade shows, seminars, conferences and workshops related accounts.
- Collaborated closely with marketing team on developing campaigns that meet customer needs.
Account Executive
DefenAge
Carlsbad, CA
06.2017 - 06.2022
- Developed relationships with key opinion leaders in target accounts nationwide.
- Identified new opportunities within existing accounts through cross-selling activities.
- Maintained accurate records of all sales activities in CRM system.
- Attended trade shows and conferences as a representative of the company.
- Collaborated closely with internal teams such as marketing, operations, finance., to ensure successful execution of projects.
- Promoted within the company to special events director and trade show conference coordinator.
Medical Aesthetician and Laser Technician
Advanced Plastic Surgery
Cascade, Michigan
07.2014 - 05.2018
- Provided aesthetician services such as chemical peels, microdermabrasion, laser treatments, waxing and facials.
- Assisted with administrative tasks such as scheduling appointments, ordering supplies and managing inventory.
- Participated in continuing education courses to stay up-to-date on latest trends in aesthetics industry.
- Worked collaboratively with other members of healthcare team to provide comprehensive care for patients.
- Created marketing materials such as spa packages, brochures and posters for promotional activities.
- Maintained rigorous standards of sanitation and sterilization as directed by law and the doctor's policies and procedures.
Medical Aesthetician and Stylist
Vasaio Life Spa
Cascade, Michigan
01.2010 - 05.2014
- Developed customized skin care regimens for each client based on their individual needs.
- Performed waxing services including eyebrow shaping, lip, chin and full face waxing.
- Provided facial treatments such as deep cleansing, exfoliation, extraction and massage to clients.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Educated clients on skin conditions, treatments and products to grow sales.
Laker Leadership and Service Intern
Grand Valley State University
Allendale, Michigan
09.2006 - 01.2010
- Organized workshops, seminars, and retreats to engage participants in the leadership development program.
- Provided feedback on presentations given by executive staff members related to their specific leadership style.
- Collaborated with other departments to ensure that new initiatives were appropriately integrated into existing company policies and procedures.
- Researched best practices in the field of leadership development and utilized them as resources when creating training materials.
- Participated in brainstorming sessions focused on improving processes or refining existing approaches within the department.
Admission Assistant
Trinity Christian College
Palos Heights, Illinois
02.2004 - 05.2006
- Developed and implemented strategies to improve the admissions process.
- Conducted student interviews and provided feedback on their application status.
- Provided guidance to prospective students regarding program requirements and options.
- Created marketing materials to promote college programs and services.
- Organized campus visits for admitted students, including tours, meetings with faculty members, and information sessions.
Skills
- Account Servicing
- Contract Negotiation
- Business Development
- Customer Service
- Territory Management
- Service Coordination
- Strong Presentation Skills
- Client Relationship Building
- Event Calendar Management
Professional References
- Dr. Laura Tinning Reister, Liberty University College of Osteopathic Medicine, 306 Liberity View Ln, Lynchburg, VA, 24502, (616) 516-9304, Latinning@gmail.com
- Dr. Ewa Timek, Plastic Surgon, 3855 Burton St. SE Suite A, Grand Rapids, MI, 49546, (616) 323-3102, Etimek@apsgr.com
- Lauren Cole, Learning Coordinator- Healthcare at Herman Miller, 259 E Michigan Ave #107, Kalamazoo, MI, 49007, (616) 550-7161, lauren@laurencole.com
Education Certifications
- Grand Valley State University, Allendale, MI, Liberal Studies, Nonprofit and Public Administration, Leadership and Service in the Community, B.A., 2002-2007
- Douglas J Aveda Institute, Certificate of Cosmetology/Aesthetician, 2009-2010
Timeline
Key Account Coordinator
Juice Beauty
01.2022 - Current
Account Executive
DefenAge
06.2017 - 06.2022
Medical Aesthetician and Laser Technician
Advanced Plastic Surgery
07.2014 - 05.2018
Medical Aesthetician and Stylist
Vasaio Life Spa
01.2010 - 05.2014
Laker Leadership and Service Intern
Grand Valley State University
09.2006 - 01.2010
Admission Assistant
Trinity Christian College
02.2004 - 05.2006
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