Summary
Overview
Work History
Education
Skills
Certification
Languages
Healthcare Training And Experience
Awards
Timeline
Generic

Stephanie E. Philippe

Dumas

Summary

Detail-oriented Health Information Management graduate with strong foundation in patient documentation, intake procedures, and electronic health records. Achieved quality improvements through development and implementation of control systems while enhancing team performance via effective training programs. Focused on delivering data accuracy and ensuring HIPAA compliance to support efficient healthcare operations.

Experienced Quality Assurance Coordinator with background in developing and implementing quality control systems to ensure consistent product excellence. Strong capacity for managing teams, coordinating audits, preparing reports and maintaining documentation. Proven ability to drive process improvements that increase efficiency and reduce errors. Demonstrated success in improving team performance through innovative training programs and clear communication of objectives.

Overview

1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience

Work History

Quality Assurance (QA)

Panhandle Products llc
Dumas
01.2025 - Current

Performed pre-op inspections and ATP swab testing to ensure compliance with safety standards

Conducted inspections and audits to evaluate quality systems and ensure adherence to established standards

Performed quality checks to ensure compliance with standards

Performed pre-op inspections and ATP swab testing to ensure compliance with safety standards

• Reviewed documentation and maintained accurate records

• Supported compliance, safety, and process improvements

Clinical Medical Assistant /Lead Front Desk Receptionist

Amarillo Urgent Care
Amarillo
09.2023 - 01.2025
  • Assisted providers with patient care and clinical procedures. Performed blood draws. Recorded patient vital signs. Administered medications and injections according to protocols. Completed patient intake and updated medical records. Managed appointment scheduling and front desk duties
  • Maintained accurate and organized patient records using electronic health record (EHR) systems
  • Verified patient information and supported appointment scheduling processes
  • Ensured strict HIPAA compliance and protection of confidential health information
  • Supported providers by organizing documentation and maintaining chart accuracy
  • Assisted with patient intake, demographic data collection, and documentation updates
  • Communicated effectively with patients from diverse backgrounds using multilingual skills
  • Assisted providers with patient care and clinical procedures. Performed blood draws. Recorded patient vital signs. Administered medications and injections as directed. Completed patient intake and updated medical records. Managed appointment scheduling and front desk duties

Stuffer / Package Bagger

JBS USA
Cactus
10.2020 - 08.2023
  • Operated stuffing and packaging equipment to meet high-volume production demands
  • Packaged and labeled products to uphold safety and quality standards
  • Executed quality checks to verify product consistency and ensure proper sealing
  • Maintained compliance with USDA and company sanitation regulations
  • Collaborated with team members to achieve production targets under tight deadlines in a fast-paced team environment to meet daily production goals
  • Followed strict workplace safety procedures and maintained clean work areas

Education

Bachelor of Science - Health Information Management

Western Governors University
Millcreek, UT
06.2024 - 05.2026

Certified Nursing Assistant -

Amarillo College
Amarillo, TX
01.2023 - 04.2023

Clinical Medical Assistant Certification -

Snap Medical Assistant
Lubbock, TX
06.2021 - 06.2022

Skills

  • Quality assurance methods
  • Electronic Health Records (EHR) Systems
  • EHR systems
  • Data quality management
  • Records management
  • Documentation management
  • Data entry
  • Medical Terminology and Documentation Accuracy
  • HIPAA Compliance & Confidentiality Standards
  • Microsoft Office: Word, Excel, Outlook
  • Patient care support
  • Team collaboration
  • Effective communication

Certification

  • Certified Clinical Medical Assistant, 2021
  • Certified Nursing Assistant - CNA, 2023

Languages

  • English
  • French
  • Creole
  • Fluent Spanish

Healthcare Training And Experience

  • Assisted with patient intake, demographic data collection, and documentation updates
  • Maintained accurate and organized patient records using electronic health record (EHR) systems
  • Verified patient information and supported appointment scheduling processes
  • Ensured strict HIPAA compliance and protection of confidential health information
  • Supported providers by organizing documentation and maintaining chart accuracy
  • Communicated effectively with patients from diverse backgrounds using multilingual skills
  • Maintained organized, clean, and secure patient information environments

Awards

Excellence Award in Healthcare Compliance, 01/26

Timeline

Quality Assurance (QA)

Panhandle Products llc
01.2025 - Current

Bachelor of Science - Health Information Management

Western Governors University
06.2024 - 05.2026

Clinical Medical Assistant /Lead Front Desk Receptionist

Amarillo Urgent Care
09.2023 - 01.2025

Certified Nursing Assistant -

Amarillo College
01.2023 - 04.2023

Clinical Medical Assistant Certification -

Snap Medical Assistant
06.2021 - 06.2022

Stuffer / Package Bagger

JBS USA
10.2020 - 08.2023
Stephanie E. Philippe