Stephanie Farfan
Middletown,OH
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Outreach Specialist
Butler County Educational Service Center
07.2021 - Current
- Connected individuals with available and relevant resources.
- Conducted community workshops to promote different programs and educate public on available services.
- Documented and analyzed performance of different programs in order to make proactive decisions about services.
- Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
- Assisted clients with obtaining housing, employment and support resources.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Coordinated with different service providers to meet clients' individual needs.
- Kept case files updated, accurate and aligned with requirements.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Referral Specialist
Primary Health Solutions
03.2016 - 06.2021
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Linked families to relevant community support to meet non-medical needs.
- Scheduled appointments with specialists on behalf of clients.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Built professional relationships with service providers.
- Notified and reminded clients of appointments.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
Education
No Degree - Community Health Worker
Cincinnati State Technical And Community College
Cincinnati, OH08.2017
Skills
- Social Media Management
- Report Preparation
- Data Tracking
- Event Planning
- Informational Material Development
- Service Coordination
- Community Engagement
- Community Outreach
- Documentation Management
- Referral Coordination
- Clerical Support
Certification
- Certified Community Health Worker
Languages
Spanish
Full Professional
Timeline
Community Outreach Specialist
Butler County Educational Service Center
07.2021 - Current
Referral Specialist
Primary Health Solutions
03.2016 - 06.2021
No Degree - Community Health Worker
Cincinnati State Technical And Community College
- Certified Community Health Worker
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