Stephanie Farfan
Middletown,OH
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Outreach Specialist
Butler County Educational Service Center
07.2021 - Current
- Connected individuals with available and relevant resources.
- Conducted community workshops to promote different programs and educate public on available services.
- Documented and analyzed performance of different programs in order to make proactive decisions about services.
- Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
- Assisted clients with obtaining housing, employment and support resources.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Coordinated with different service providers to meet clients' individual needs.
- Kept case files updated, accurate and aligned with requirements.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Referral Specialist
Primary Health Solutions
03.2016 - 06.2021
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Linked families to relevant community support to meet non-medical needs.
- Scheduled appointments with specialists on behalf of clients.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Built professional relationships with service providers.
- Notified and reminded clients of appointments.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
Education
No Degree - Community Health Worker
Cincinnati State Technical And Community College
Cincinnati, OH08.2017
Skills
- Social Media Management
- Report Preparation
- Data Tracking
- Event Planning
- Informational Material Development
- Service Coordination
- Community Engagement
- Community Outreach
- Documentation Management
- Referral Coordination
- Clerical Support
Certification
- Certified Community Health Worker
Languages
Spanish
Full Professional
Timeline
Community Outreach Specialist
Butler County Educational Service Center
07.2021 - Current
Referral Specialist
Primary Health Solutions
03.2016 - 06.2021
No Degree - Community Health Worker
Cincinnati State Technical And Community College
Similar Profiles
Megan PlymaleMegan Plymale
Community School Liaison (Intern) at Butler County Educational Service Center Success ProgramCommunity School Liaison (Intern) at Butler County Educational Service Center Success Program
Diane JensenDiane Jensen
P-3 Secretary / Administrative Assistant at BUTLER COUNTY EDUCATIONAL SERVICE CENTERP-3 Secretary / Administrative Assistant at BUTLER COUNTY EDUCATIONAL SERVICE CENTER
BOBBY HAMMONSBOBBY HAMMONS
Maintenance Technician at Butler County Educational Service CenterMaintenance Technician at Butler County Educational Service Center
Marlene RorkMarlene Rork
Early Intervention Service Coordinator at Butler County Educational Service CenterEarly Intervention Service Coordinator at Butler County Educational Service Center
Morgan HardenMorgan Harden
Substitute Teacher, K-12 at Southwest Ohio Council of GovernmentsSubstitute Teacher, K-12 at Southwest Ohio Council of Governments