Stephanie Farrell

• Led strategic growth initiatives, driving the expansion of integrated trading solutions in the Americas.
• Drive growth in the ITS product, demonstrated by 40% growth in revenue over a two-year period.
• Manage a front office client service team delivering technical expertise and relationship management.
• Drive the strategic growth of the product and cross sell across other baking and markets products.
• Spearheaded product development initiatives to advance integrated trading solutions across the Americas.

• Ensured high service levels by effectively managing client relationships in institutional brokerage resulting in no client losses due to service.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed a strong company culture focused on client service, expertise, and integrity .
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Led cross-functional teams to achieve project goals, fostering collaboration and innovation.

• Led strategic growth initiatives to enhance market presence in institutional brokerage.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Reviewed new opportunities to drive business strategy at planning sessions.

• Delivered high-quality client service to institutional brokerage clients.
• Facilitated the execution of institutional trades, ensuring compliance with regulatory standards.
• Increased client loyalty by addressing individual needs and delivering exceptional service.

• Managed a team of marketing associates and ensuring quality delivery of written sales materials including RFPs and Due Diligence responses.
• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

• Assists in the production, compilation, and coordination of new business development proposals, presentations, and other collateral materials

Completed Masters course work specializing in Organizational Communications