Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Fisher Kayondo

Houston,Texas

Summary

Experienced with community management, conflict resolution, and resident support. Utilizes effective communication and leadership to maintain positive living environment. Track record of fostering inclusive and engaging community atmosphere.

Overview

17
17
years of professional experience

Work History

Resident Assistant

Rasmus Temenos Place Apartments
09.2024 - Current
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents in preparing for activity and social programs.
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
  • Maintained clean, safe, and well-organized patient environment.

Tax Preparer

Tree of Life Tax Service (owner)
05.2022 - Current
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Assessed client tax situations to determine best filing options.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Educated clients on tax planning strategies, helping them save money in future years.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Prepared tax returns for clients in various industries according to government regulations and requirements.
  • Facilitated communication between clients and IRS or state tax agencies, resolving discrepancies and ensuring accurate filings.
  • Handled complex cases involving small business owners, self-employed individuals, and those with investments or rental properties, showcasing versatility in expertise within the field of taxation.

Security Officer

Allied Universal Security Services
06.2022 - 09.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Tax Office Manager

ColbertBall Tax Service
11.2007 - 04.2022
  • Developed strong relationships with clients, leading to increased trust and repeat business.
  • Facilitated the resolution of complex tax issues, providing expert guidance for both individuals and businesses.
  • Reduced client audit risks by meticulously reviewing financial documents and identifying potential discrepancies.
  • Improved overall tax office efficiency by streamlining processes and implementing new software solutions.

Education

High School Diploma -

Worthing Sr High School
Houston, TX
08-1981

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • CPR certified
  • Emergency response
  • Documentation and reporting
  • Resident support
  • Active listening

Timeline

Resident Assistant

Rasmus Temenos Place Apartments
09.2024 - Current

Security Officer

Allied Universal Security Services
06.2022 - 09.2024

Tax Preparer

Tree of Life Tax Service (owner)
05.2022 - Current

Tax Office Manager

ColbertBall Tax Service
11.2007 - 04.2022

High School Diploma -

Worthing Sr High School

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Stephanie Fisher Kayondo