Stephanie Fitting
Missouri City,TX
Summary
Dedicated professional with a proven track record at San Marcos Powersports, excelling in customer service and office administration. Demonstrated ability to handle sensitive information discreetly and improve office efficiency. Fostered customer loyalty and managed complex scheduling tasks, showcasing strong organizational and verbal communication skills.
Overview
15
15
years of professional experience
Work History
Secretary
San Marcos Powersports
10.2024 - 01.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
Cashier
7-eleven Convenience Store
09.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Sales/Receptionist
American Auto Storage
02.2010 - 08.2023
- Improved office efficiency by managing administrative tasks such as filing, data entry, and inventory management.
- Resolved customer concerns promptly, fostering trust in the brand and increasing repeat business opportunities.
- Trained new receptionists on company procedures, contributing to a smooth onboarding process for new hires.
- Strengthened customer loyalty through professional follow-up communication after each sale.
Education
High School Diploma -
Bellaire Highschool
Bellaire, TX05-1984
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- Calendar management
Timeline
Secretary
San Marcos Powersports
10.2024 - 01.2025
Cashier
7-eleven Convenience Store
09.2023 - 09.2024
Sales/Receptionist
American Auto Storage
02.2010 - 08.2023
High School Diploma -
Bellaire Highschool
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