Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Flores

Los Angeles,CA

Summary

High-energy Store Manager bringing extensive experience in retail settings. Seeking employment to expand my knowledge and experience, to further my opportunities in my professional future as well as creating a well-connected network. Goal-driven with 5+years of customer service and retail experience, with accomplishments in exceeding revenue and profit goals while controlling inventory shrinkage and loss prevention. Enthusiastic, hardworking and a problem solver.

Overview

8
8
years of professional experience

Work History

Store Manager

ECCO Retail
07.2018 - Current

I started with the company as a Brand Ambassador learning about the brand and learning to drive sales. Due to performance and dedication, I worked my way up to the Store Manager position.

My gained experience and current duties are:

  • Delivering World Class customer service (5 years +)
  • Processing payroll
  • Sales , upselling , Cash Handling , Email Capturing
  • Maintaining cleanliness and organization of the store and merchandise
  • Set schedules and assignments based on team strengths to optimize floor coverage and service levels
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Reviewed monthly sales and performance reports to support operational planning and decision-making
  • Oversees inventory receiving, stocking, pricing and returns
  • Completed routine store inventories.
  • Maintained customer satisfaction by assessing customer needs
  • Networking, Hiring, training and mentoring new staff members.


Maintenance Worker

Gold's Gym
10.2015 - 10.2018

Golds Gym

  • Maintained clear and safe workspace areas to meet OSHA standards
  • Customer service
  • Maintained cleanliness in the women's locker room
  • Did repair work that consisted of changing light bulbs, oil equipment machines, servicing of gym equipment, etc.
  • Detailed and sanitized equipment around the gym
  • Facility maintenance to ensure a clean, safe, and inviting environment for members and staff.

Education

High School Diploma -

LA Skill Center
Los Angeles, CA
07.2015

Skills

  • POS Systems
  • Customer Service Management
  • Revenue Generation
  • Shift Scheduling
  • Friendly and Positive Attitude
  • Cash Management
  • Sales Professional
  • Team Leadership

Timeline

Store Manager

ECCO Retail
07.2018 - Current

Maintenance Worker

Gold's Gym
10.2015 - 10.2018

High School Diploma -

LA Skill Center
Stephanie Flores