Microsoft Word and Excel
Driven Hospitality Specialist and Business Owner with talent for maintaining customer satisfaction while assisting with reservations and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recommendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction.
-Built and maintained a thriving short term rental business consisting of 4 properties.
-Day to day interactions with customers, guests, and responding to inquiries about booking.
-Coordinated all properties on multi-platform listings to ensure increased revenue and customer satisfaction.
-Responsible for my own accounting, budget, keeping track of expenditures and profits.
-Sourcing and paying contracted work for multiple aspects of maintenance of the property.
-Responsible for market research, trends, and maintaining relations to increase profits.
-Obtained a Seller's Permit to run my own online stores through multiple platforms such as Amazon and Ebay.
-Create listings, managing online stores, logistics, managing inventory, customer support, negotiation of prices and wholesale.
Business Management
undefinedMicrosoft Word and Excel