Summary
Overview
Work History
Education
Skills
Software
Timeline
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Stephanie Fong

Owner & Hospitalty Manager
Anderson,CA

Summary

Driven Hospitality Specialist and Business Owner with talent for maintaining customer satisfaction while assisting with reservations and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recommendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction.

Overview

10
10
years of professional experience
1
1
year of post-secondary education
1
1
Language

Work History

Hospitality & Property Manager

Self-employed
Redding, CA
03.2019 - Current

-Built and maintained a thriving short term rental business consisting of 4 properties.

-Day to day interactions with customers, guests, and responding to inquiries about booking.

-Coordinated all properties on multi-platform listings to ensure increased revenue and customer satisfaction.

-Responsible for my own accounting, budget, keeping track of expenditures and profits.

-Sourcing and paying contracted work for multiple aspects of maintenance of the property.

-Responsible for market research, trends, and maintaining relations to increase profits.

Reseller

Self-employed
Redding, CA
09.2012 - Current

-Obtained a Seller's Permit to run my own online stores through multiple platforms such as Amazon and Ebay.

-Create listings, managing online stores, logistics, managing inventory, customer support, negotiation of prices and wholesale.

Education

Bachelor of Arts - Business Management And Entrepreneurship

The Evergreen State College
Olympia, WA
09.2018 - 06.2019

Skills

Business Management

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Software

Microsoft Word and Excel

Timeline

Hospitality & Property Manager

Self-employed
03.2019 - Current

Bachelor of Arts - Business Management And Entrepreneurship

The Evergreen State College
09.2018 - 06.2019

Reseller

Self-employed
09.2012 - Current
Stephanie FongOwner & Hospitalty Manager