Stephanie Fortunati
Huntington Beach,CA
Overview
7
7
years of professional experience
Work History
Administrative and Virtual Office Services Manager
ProWorks Inc.
Honolulu, HI
12.2020 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Responded to customer calls and emails to answer questions about services
- Prepared meeting rooms and materials and recorded important information
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Bookkeeping using Quickbooks
- Exhibited high energy and professionalism when dealing with clients and staff
Voluntary Case Manager
Parents And Children Together
Honolulu, HI
07.2018 - 03.2020
- Managed a case load of 50 + clients
- Provided voluntary, culturally appropriate, and strength based services related to child safety concerns to families referred by the Department of Human Services who are at risk for child abuse and neglect
- Performed monthly home visits to ensure children's safety
- Referred families to community resources, coordinated services, provided parenting and family strengthening activities
- Assessed each family's strengths and weaknesses, identified their needs, and developed goals and objectives as part of the Family Partnership Plan
- Provided social services consisting of parenting skill building, child development education, alternatives to corporal punishment, increasing knowledge and skills in meeting child and family needs to reduce risk factors of child abuse and neglect
- Completed clear, concise and non-judgmental written documentation such as initial assessments, monthly updates and closing reports
- Maintained close communication with referring Child Welfare liaison worker and responded to requests for information promptly
Job Coordinator
Alternative Structures International Dba Kahumana
Waianae, HI
10.2017 - 04.2018
- Established up to 40+ employment partnerships
- Assisted with employment linkage for people transitioning from homelessness
- Taught workshops on building resumes, completing applications and searching for jobs
- Worked with individuals to complete application documents for relevant vocations
- Referred families to food banks, financial assistance programs, employment and training support
- Maintained comprehensive database of job listings
- Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations
- Collaborated with team members to identify and accomplish agency objectives
- Explained program offerings and requirements to clients and answered related questions
Personal Service Coordinator II
AOT Telecare Corporation
Santa Ana, CA
03.2017 - 08.2017
- Supplied crisis intervention and substance abuse services to clients in community
- Offered and documented treatment consent forms in patient health records
- Interviewed and evaluated clients, including conducting safety and risk assessments
- Testified at Court Ordered hearings regarding patients' history and present behavior
- Maintained regular contact with clients, including visiting clients' homes
- Collaborated with Behavioral Health Court to serve dually-diagnosed individuals
Case Manager
Community Empowerment Resources
Honolulu, HI
09.2015 - 10.2016
- Managed case load of 30 clients
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
- Educated clients and or community members about mental or physical illness, abuse, medication, or available community resources
- Assisted with psychiatric appointments, monitored medications, link or refer clients to housing, financial benefits and or link clients if needed to AA/NA outpatient/inpatient Treatment programs
- Completed progress notes daily
- Developed and implemented treatment plans and modified when needed
Behavior Technician
Autism Behavioral Consulting Inc
Aiea, HI
05.2015 - 07.2015
- Implemented behavioral objectives
- Worked closely one on one with children diagnosed with Autism Spectrum Disorder
- Successfully followed each child's treatment program individually as assigned based on their educational needs
- Worked and collaborated with direct supervisor and or team of behavior technicians to ensure progress for each child
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes
Staffing Coordinator
Ganir & Company
Waipahu, HI
11.2014 - 03.2015
- Managed diverse staff of 65+
- Prepared work schedules and assigned specific duties
- Determined staffing requirements, interviewed, hired and trained new employees
- Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies
- Verified attendance, hours worked, paid adjustments, and posted information onto designated records
- Kept track of leave time, such as vacation, personal, and sick leave, for employees
Case Manager
Camino Nuevo -Providence Service Corp
Santa Ana, CA
01.2014 - 09.2014
- Managed case load of 45 clients
- Reviewed records, conducted assessments and conferred with other professionals to evaluate mental or physical condition of clients or patients
- Collaborated with counselors, physicians and or nurses to plan or coordinate treatment, drawing on social work experience and patient needs
- Monitored, evaluated, and recorded client progress with respect to treatment goals
- Assisted clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support
- Modified treatment plans according to changes in client status
Volunteer
Palm Tree Foundation
Phnom Penh, Cambodia
09.2013 - 12.2013
- Taught English and assisted in arts and crafts projects
- Provided extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities
- Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Tutored and assisted children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
Intern
Loveland Academy
Honolulu, HI
02.2013 - 05.2013
- Provided extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities
- Tutored and assisted children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
- Instructed and monitored students in use and care of equipment and materials to prevent injuries and damage
Education
Master of Science - Counseling Psychology
Chaminade University of Honolulu
Honolulu, HI05.2023
Bachelor of Arts - Psychology
Hawaii Pacific University
Honolulu, HI2013
Skills
- Skilled community-based case manager
- Writing case reports
- Mental health assessment
- Intakes and assessments
- Goal-oriented
- Calm under pressure
- Time Management
- Crisis Resolution
- Community Resource Referral
- Progress assessments
Languages
Bilingual (Fluent in Spanish)
Timeline
Administrative and Virtual Office Services Manager
ProWorks Inc.
12.2020 - 06.2022
Voluntary Case Manager
Parents And Children Together
07.2018 - 03.2020
Job Coordinator
Alternative Structures International Dba Kahumana
10.2017 - 04.2018
Personal Service Coordinator II
AOT Telecare Corporation
03.2017 - 08.2017
Case Manager
Community Empowerment Resources
09.2015 - 10.2016
Behavior Technician
Autism Behavioral Consulting Inc
05.2015 - 07.2015
Staffing Coordinator
Ganir & Company
11.2014 - 03.2015
Case Manager
Camino Nuevo -Providence Service Corp
01.2014 - 09.2014
Volunteer
Palm Tree Foundation
09.2013 - 12.2013
Intern
Loveland Academy
02.2013 - 05.2013
Master of Science - Counseling Psychology
Chaminade University of Honolulu
Bachelor of Arts - Psychology
Hawaii Pacific University
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