Career advancementCompany CulturePersonal development programsPaid time off
7
years of professional experience
Dynamic Intermodal Operations Manager with expertise in project management and complex problem-solving. Skilled in optimizing business processes and implementing technology solutions to enhance operational efficiency and drive revenue growth.
Anderson Trucking Services Inc. | 12.2022 - Current
Lead the nationwide rollout of a full intermodal service offering for a multi‑billion‑dollar logistics organization, overseeing all awarded shipments and driving $2M+ in monthly revenue.
Build, train, and manage a specialized operations team, ensuring end‑to‑end shipment execution, on‑time delivery, and accurate carrier payment across all branches.
Develop and deliver intermodal sales training for national sales teams; partner on final customer calls to secure new business and strengthen commercial confidence in the offering.
Collaborate with IT to design, refine, and implement the company’s proprietary TMS, ensuring seamless load lifecycle management from pickup through delivery.
Support onboarding and contract negotiations with all Class I railroads nationwide, securing rail capacity and strengthening the company’s intermodal network.
Partner cross‑functionally with accounting, marketing, education, and operations to implement intermodal processes, materials, and organizational alignment.
Interview, hire, onboard, and coach new operations team members; conduct performance reviews and create individualized development plans to support long‑term growth.
Participate in national sales hiring to ensure alignment between operational capabilities and commercial strategy.
Licensed Life Insurance Agent - B2B Sales
1 Year 11 Months
Family Heritage Life Insurance | 01.2021 - 12.2022
Developed customized insurance plans based on client needs and financial goals.
Educated clients on policy options, benefits, and claim processes to enhance understanding.
Assisted clients in completing applications and resolving policy-related inquiries efficiently.
Collaborated with team members to optimize sales strategies and improve customer service outcomes.
Terminal Manager
2 Years
Terrier Transportation | 12.2019 - 12.2021
Oversaw daily terminal operations, ensuring efficient loading and unloading processes.
Managed staff scheduling to optimize workforce allocation and enhance productivity.
Implemented safety protocols, reducing incidents and promoting a culture of compliance.
Developed training programs for new employees, increasing onboarding efficiency and retention rates.
Coordinated maintenance schedules for equipment, minimizing downtime and operational disruptions.
Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
Implemented staff training programs to enhance employee skills, productivity, and overall job satisfaction.
Enhanced safety standards by conducting regular audits and implementing corrective actions.
Project Manager / Project Implementation Coordinator at BT Global Business Services Pvt. LtdProject Manager / Project Implementation Coordinator at BT Global Business Services Pvt. Ltd