Stephanie Gammill
Houston
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Azzurro Italian Coastal Cuisine
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Bartender/Server
Gratify
09.2022 - 12.2023
- Engaged guests with warm conversation, building bar loyalty and encouraging repeat business
- Used beer, wine, and cocktail knowledge to make recommendations
- Maintained a thorough understanding of ingredients and preparation of menu items
- Promoted a warm, fun atmosphere for guests and team members
- Stayed ready for customer demands by keeping adequate garnishes, liquor, and bar supplies inventory.
Bartender
Twin Peaks
10.2021 - 11.2022
- Maintained a clean, organized bar area, and ensured all bar equipment was maintained
- Greeted, served, and handled all other duties with a smile, making each customer feel welcome and comfortable
- Recognized customers based on previous orders and knew the names of over 50% of customers by the end of the shift.
Education
Fashion Design -
Houston Community College
05.2025
Nuclear Engineering -
University of New Mexico
05.2020
Central New Mexico Community College
05.2019
Skills
- Relationship Building
- Time Management
- Safety Standards
- Video Editing Software
- Hospitality
- Project Management
- Editing
- Writing
- Literacy
- Customer Service
- Cleanliness
- Career Development
- Problem Solving
- Social Media Management
- Social Media Marketing
Timeline
Server
Azzurro Italian Coastal Cuisine
01.2024 - Current
Bartender/Server
Gratify
09.2022 - 12.2023
Bartender
Twin Peaks
10.2021 - 11.2022
Fashion Design -
Houston Community College
Nuclear Engineering -
University of New Mexico
Central New Mexico Community College
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