Stephanie Garland
Valdosta,GA
Summary
Hardworking highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethics
. Experienced Insurance Biller Lead successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 13 years of experience and willingness to take on any challenge.
Overview
17
17
years of professional experience
Work History
Billing Team Leader
South Georgia Medical Center
11.2006 - Current
- Assist in the leading and planning of the billing operations for the Revenue Cycle department. Assisted in the designing, implementing and training of billing policies and procedure
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Generated reports detailing findings and recommendations.
- Provides training to new and existing staff members as instructed by director/manager. Routinely audit and monitor staff accuracy, and productivity.
Accounting Clerk
South Georgia Medical Center
04.2012 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Coordinated with external auditors to resolve discrepancies.
- Reconciled company bank, credit card statements (Athena)
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Follow up Biller
Smith Northview Hospital
11.2006 - Current
- Enhanced client satisfaction by efficiently processing insurance claims and addressing billing inquiries.
- Expedited reimbursements with effective communication between providers, payers, and patients regarding claim status.
- Reduced claim denials by diligently reviewing and verifying patient insurance coverage prior to submission.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Maintained confidentiality of patient finances, records, and health statuses.
Education
High School Diploma -
Lowndes High School
Valdosta, GA05.1989
Skills
- Knowledge of Epic PB Resolute system and/or Athena Health EMR highly desired
- Knowledgeable of insurance and reimbursement process
- Ability to review and completely understand an EOB, recognize problems, and communicate payer denial trends to supervisor, which prohibit payment from insurance carriers
- Teamwork and Collaboration
- Team motivation
- Knowledge of patient type; financial class; insurance master, place of service codes; physician coding; relationship codes; accommodation, occurrence, value and condition codes
- Overseeing Daily Activities
- Goal Setting
- Complex Problem-Solving
- Documentation And Reporting
- Related regulatory and legal requirements: Medicare Secondary Payer Questions; medical necessity; Medical Reviews and Appeals
Timeline
Accounting Clerk
South Georgia Medical Center
04.2012 - Current
Billing Team Leader
South Georgia Medical Center
11.2006 - Current
Follow up Biller
Smith Northview Hospital
11.2006 - Current
High School Diploma -
Lowndes High School
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