Stephanie Giannella
Paterson
Summary
Versatile and dynamic, with a proven track record at Valley Hospital, I excel in organizational skills and effective communication. Expert in delivering first aid training and enhancing customer relationships, I adeptly balance administrative duties and customer service, showcasing adaptability and basic computer proficiency. Achievements include developing engaging training programs and boosting customer engagement through meticulous organization.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Certified Mental Health Aid
- Conducted practical training sessions for participants to gain essential first aid knowledge and techniques.
- Developed engaging lesson plans by integrating hands-on activities that enhanced learners' confidence in first aid skills.
- Delivered comprehensive first aid training, preparing individuals to respond effectively in emergency situations.
Volunteer
Valley Hospital
08.2024 - Current
- Provided administrative support by filing documents, coordinating charts and answering phones.
- Contributed to health education of patients by preparing and distributing informational brochures.
Sales Associate
Bath & Body Works
09.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Bath and Body Work
09.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ01-2025
Skills
- Organizational skills
- Active listening
- Effective communication
- Basic computer skills
- Adaptability and flexibility
Certification
- [Adult Mental Health First Aid USA] [National Council For Mental Wellbeing] [2024, June]
Timeline
Sales Associate
Bath & Body Works
09.2024 - 01.2025
Volunteer
Valley Hospital
08.2024 - Current
Sales Associate
Bath and Body Work
09.2023 - 01.2024
Certified Mental Health Aid
Bachelor of Arts - Psychology
Montclair State University
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