Stephanie Giase
Lombard,IL
Summary
- Proficient administrative assistant with over 10 years of experience and known for strong time management and client relations skills. Experienced in coordinating schedules and maintaining accurate records, ready to leverage expertise to enhance workplace efficiency.
Overview
34
34
years of professional experience
Work History
Administrative Assistant
Midwest Orthopedics at Rush
Westchester, IL
09.2015 - Current
- Coordinated scheduling for patient surgeries, appointments and follow-ups, enhancing office efficiency.
- Registered new patients in EMR system.
- Facilitated preparation of medical documentation and reports to enhance administrative efficiency.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Executed detailed surgical billing tasks, including coding and claim management, to facilitate prompt reimbursement.
Resolution Specialist
TranzAct
Elmhurst, IL
03.2012 - Current
- Audited invoices to pinpoint discrepancies hindering payment processing.
- Addressed and rectified errors promptly to mitigate recurrence and improve operational efficiency.
Contact Lens Technician
Wheaton Eye Clinic
Wheaton, IL
08.1992 - 02.1998
- Educated patients on proper contact lens care, enhancing satisfaction and adherence to prescribed routines.
- Supported optometrists in delivering thorough eye care by assisting with diagnostic tests and measurements for contact lens fitting.
- Enhanced customer satisfaction through timely and accurate order processing for contact lenses.
- Optimized the patient experience by maintaining a clean, well-organized workspace and adhering to strict hygiene protocols.
- Entered prescription data into computer and initiated new contact lens orders.
Education
High School Diploma -
St. Francis High School
Wheaton, ILSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- Customer and client relations
- Scheduling
- Documentation and recordkeeping
- Office management
- Professional communication
- Scheduling and calendar management
Timeline
Administrative Assistant
Midwest Orthopedics at Rush
09.2015 - Current
Resolution Specialist
TranzAct
03.2012 - Current
Contact Lens Technician
Wheaton Eye Clinic
08.1992 - 02.1998
High School Diploma -
St. Francis High School