Stephanie Goldy
164 Wentworth Loop, Apt 303 Clayton,NC
Summary
Dependable and goal oriented team leader who thrives in a fast paced environment and can take on multiple responsibilities to exceed company expectations.
Overview
7
7
years of professional experience
Work History
Rural Mail Carrier Associate
United States Postal Service, USPS
02.2023 - Current
- Improved mail delivery efficiency by accurately sorting and organizing mail for designated routes.
- Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
- Ensured accurate deliveries by thoroughly verifying mailing addresses and cross-referencing with postal records.
- Maintained a clean and safe working environment within the postal vehicle, promoting optimal organization and efficiency.
- Increased customer trust by maintaining confidentiality of all delivered mail items, safeguarding sensitive information.
- Managed time effectively to consistently meet deadlines for both mail pickup from distribution centers and final deliveries.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Collaborated closely with other Rural Mail Carrier Associates, contributing to a supportive work environment focused on teamwork and communication.
- Reduced instances of lost or misplaced mail through diligent attention to detail in sorting processes and organized storage methods within the vehicle.
- Adhered strictly to all safety regulations and protocols, minimizing risk of accidents or injuries during daily operations.
- Maintained records on customers with mail forwarding and change of address requests.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Cultivation Team Lead
TRULIEVE, INC.
12.2021 - 01.2023
- Basic responsibilities include training employees, overseeing daily team operations, and communicating with upper management
- As a team lead, I'm also responsible for tracking regularly scheduled plant maintenance and reviewing and confirming weekly time cards to send to site supervisors for payment processing.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
Sales Associate
BED BATH & BEYOND
01.2019 - 01.2021
- Basic responsibilities include assisting customers with in-store purchases and online orders, tracking and replenishing stock, overseeing internal auditing, and handling shipment and visual merchandising.
Administrative Assistant
COLEMAN TALLEY, LLP
01.2017 - 01.2019
- Basic responsibilities include configuration management of case files, properly record, submit and archive physical and digital documents, and disperse copies to authorized recipients
- I also scheduled client meetings, created spreadsheets and presentations, and reconciled receipts for daily sales records.
Ride Operator, Team Lead
WILD ADVENTURES AMUSEMENT PARK
01.2017 - 01.2018
- Basic responsibilities include greeting and assisting guests, overseeing and evaluating ride operators to make sure safety regulations are being followed, and track routine inspections and maintenance of rides.
Education
Bachelor of Science in Organizational Leadership -
VALDOSTA STATE UNIVERSITY
01.2023
Bachelor of Arts in Political Science -
VALDOSTA STATE UNIVERSITY
01.2019
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Access
- Record Management
- Administration Leadership
- Customer Service
- Time Management
- Well Organized
- Detail-Oriented
- Communication
- Team-Player
- Self-Motivated
- Logistics coordination
- Attention to detail
- Adaptable schedule
Timeline
Rural Mail Carrier Associate
United States Postal Service, USPS
02.2023 - Current
Cultivation Team Lead
TRULIEVE, INC.
12.2021 - 01.2023
Sales Associate
BED BATH & BEYOND
01.2019 - 01.2021
Administrative Assistant
COLEMAN TALLEY, LLP
01.2017 - 01.2019
Ride Operator, Team Lead
WILD ADVENTURES AMUSEMENT PARK
01.2017 - 01.2018
Bachelor of Science in Organizational Leadership -
VALDOSTA STATE UNIVERSITY
Bachelor of Arts in Political Science -
VALDOSTA STATE UNIVERSITY
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