
Detail-oriented professional with 10+ years of experience in documentation review, financial analysis, and decision-making. Currently a Tier 2 Patient Success Specialist and Subject Matter Expert (SME) at Natera, specializing in complex case review, denial analysis, and account resolution.
Skilled in evaluating documentation, identifying discrepancies, and determining outcomes based on policy guidelines. Proven ability to manage high-volume workloads with accuracy and strong attention to detail.
Risk Assessment Documentation Review Policy Interpretation Financial Analysis Claims & Denial Resolution Decision-Making Excel Data Tracking Customer Communication Problem Solving