Stephanie Gordon
Coolidge,AZ
Summary
Trusted mentor and customer advisor with expertise in consultative sales and customer retention. Achieves significant growth in new account acquisition and consistently high satisfaction ratings from clients and partners. Focuses on building relationships through integrity, strategy, and a genuine commitment to mutual success.
Overview
14
14
years of professional experience
Work History
Regional Account Executive/Business Development
Yubico
08.2019 - 11.2025
- Achieved over $7.1M in bookings revenue and 20%+ year-over-year growth
- Generated over $26M in new business pipeline across diverse commercial industries.
- Expanded presence within existing customer accounts by implementing targeted engagement strategies.
- Developed innovative outbound strategies and campaigns to attract net-new enterprise accounts.
- Advised customers, prospects, and channel partners on technical project scopes for successful outcomes.
- Trained and mentored new BDRs, ISRs, and Account Executives
- Maintained effective communication and collaboration among all cross-functional team members
Business Development
SecureAuth / Core Security
02.2018 - 07.2019
- Amplified brand awareness by penetrating new accounts, industries, and territories through outbound prospecting in medium to large enterprises.
- Collaborated with Account Executives and Security Consulting Services team on business development and project management for IAM, IGA, and pen testing solutions.
- Generated cross-sell and upsell opportunities within existing customer accounts.
- Developed effective sales strategies and targeted industry-specific campaigns.
- Served as trusted advisor to customers and business partners, aligning them with optimal resources.
- Ensured customer success by fostering team communication and resource alignment.
- Continuously surpassed performance metrics, including scheduling meetings, creating opportunities, and enhancing overall pipeline.
Territory Account Manager
Symantec Corporation
Springfield, USA
04.2017 - 02.2018
- Responsible for expanding Symantec's footprint in new and existing non-named accounts within the commercial, financial, retail, and healthcare sectors
- Emphasis on assisting customers to meet compliance regulations, various cybersecurity frameworks, and aligning Symantec solutions to meet the customer's overall requirements
- Built and maintained optimal relationships within existing accounts and channel partners
- Followed up on customer renewals and created cross-sell/upsell opportunities utilizing the full portfolio
- Developed successful sales strategies and targeted campaigns
- Ongoing cultivation of relationships with Symantec's channel partners to increase revenue
- Focused on exceeding sales quota/metrics of new and renewal business by generating 3X pipeline, 15-20 customer meetings per week including demos, and high outbound call volume
- Accurately forecasted business in pipeline on a weekly basis for senior leadership
Healthcare Account Manager
Symantec Corporation
Springfield, USA
04.2015 - 04.2017
- Expanded Symantec's footprint in medium to large enterprise healthcare accounts in multiple territories with emphasis on HIPAA compliance, NIST Cybersecurity Framework, SANS20, and properly aligning Symantec solutions
- Individual contributor and team contributor towards sales quota of $1M and $3.6M (2015-2017)
- Developed successful team sales strategies resulting in $7M+ of individually generated pipeline
- Successfully completed RFPs, RFIs, and RFQs that resulted in closed/won business
- Cultivated relationships with Symantec's channel partners in the healthcare vertical
- Trusted mentor to new hires and peers including the BDR team
- Received Rep of the Quarter and MVP awards
Security Specialist / Territory Account Manager
Symantec Corporation
Springfield, USA
08.2013 - 04.2015
- Increased Symantec's footprint in assigned Commercial territory (including banking/finance, manufacturing, retail, etc.) with a new business quota of $2M+
- Built and maintained optimal business relationships ranging from small businesses to large commercial accounts, resulting in $3M+ new pipeline
- Achieved 50% increase in year-over-year revenue growth during the first year in assigned territory
- Provided guidance to customers regarding cyber security and information management solutions
- Focused on cultivated strong relationships with Symantec's channel partners
- Trusted advisor to fellow team members and colleagues regarding sales best practices, operational efficiency, and strategies that drive business to closure.
Education Services Specialist
Symantec Corporation
Springfield, USA
04.2012 - 08.2013
- Consulted customers to assess product training needs and skill levels.
- Managed multiple sales territories, including Public Sector, FED, DOD, and Telco accounts.
- Achieved 96% of quota in first year at Symantec with 15% year-over-year growth.
- Focused on exceeding sales activity metrics through targeted prospecting campaigns.
- Delivered timely and professional sales support to customers, partners, and internal teams.
- Presented enablement sessions to enhance skills of internal sales teams.
- Developed new processes that increased efficiency and improved customer satisfaction.
Education
CompTIA Security+ -
CompTIA
12-2019
Some College (No Degree) - Computer Networking
Lane Community College
Eugene, OregonSome College (No Degree) - General Studies
Maricopa County Community Colleges
Phoenix, ArizonaSkills
- 17 years of experience in consultative sales
- 12 years of experience in cybersecurity, customer retention, channel, professional services, SaaS, and hardware sales
- Specialized in developing and maintaining optimal relationships
- Impressive LinkedIn recommendations from management, customers, and business partners
- Energetic, positive attitude
- Analytical, determined problem solver
- Superior written/verbal communication and presentation skills
- Top producer in achieving quota and exceeding performance metrics
Notable Skills
Core Sales & Business Development Skills:
Consultative Sales, B2B Sales, B2C Sales, SaaS Sales, Hardware Sales, New Business Development, Strategic Selling, Territory Management, Pipeline Management, Sales Cycle Management, Sales Quota Achievement, Cross-Selling, Solution Selling, Sales Methodologies, MEDDPICC, Competitor Analysis, Professional Services, Prospecting Campaigns
Customer & Account Management:
Account Management, Customer Relationship Management (CRM), Customer Retention, Customer Success, Relationship Development, Client Rapport, Customer Presentations, Project Management
Leadership, Training & Enablement:
Team Leadership, Mentoring, Sales Training, Sales Enablement, Team Motivation and Collaboration
Communication & Negotiation:
Verbal Communication, Written Communication, Presentation Skills, Sales Presentations, Negotiation
Operations & Execution:
Technical Project Collaboration, Process Improvement, Problem Solving
Sales & Marketing Technology:
Salesforce, LinkedIn, ZoomInfo, Outreach, Pardot, Highspot
Virtual Collaboration Tools:
Zoom, WebEx, Google Meet, Microsoft Teams, Skype, RingCentral, GoToMeeting, BlueJeans, Slack
Technical Skills:
Windows OS, Mac OS, Microsoft Office, Google Workspace, JavaScript, XHTML
Timeline
Regional Account Executive/Business Development
Yubico
08.2019 - 11.2025
Business Development
SecureAuth / Core Security
02.2018 - 07.2019
Territory Account Manager
Symantec Corporation
04.2017 - 02.2018
Healthcare Account Manager
Symantec Corporation
04.2015 - 04.2017
Security Specialist / Territory Account Manager
Symantec Corporation
08.2013 - 04.2015
Education Services Specialist
Symantec Corporation
04.2012 - 08.2013
CompTIA Security+ -
CompTIA
Some College (No Degree) - Computer Networking
Lane Community College
Some College (No Degree) - General Studies
Maricopa County Community Colleges