Summary
Overview
Work History
Education
Skills
Education And Technical Training
Timeline
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Stephanie Graves

San Antonio

Summary

Results-driven manufacturing professional with extensive experience in robotics-supported production and industrial operations. Skilled in operating automated systems, identifying process deviations, and supporting corrective action to maintain quality and throughput. Thrives in high-speed, precision-driven environments requiring focus, discipline, and teamwork. Committed to safety, efficiency, and continuous improvement in advanced manufacturing settings.

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.

Overview

23
23
years of professional experience

Work History

Fulfillment Associate I

Amazon SAT3 Robotics Sortable Fulfillment Center
San Antonio
01.2019 - 01.2025
  • Operate and monitor robotics-assisted production systems in a high-volume automated environment
  • Identify process abnormalities and escalate issues to reduce downtime
  • Support troubleshooting of mechanical and system-related disruptions
  • Maintain strict adherence to safety, quality, and standardized work procedures
  • Consistently meet or exceed daily production targets
  • Collaborate with leadership and team members to improve workflow efficiency
  • Perform repetitive precision tasks requiring endurance and attention to detail

Broadband Network Service Tier 1 Technician

Time Warner Cable
San Antonio
06.2002 - 10.2024
  • Diagnosed and resolved customer broadband connectivity issues, enhancing service reliability and customer satisfaction through effective troubleshooting.
  • Conducted routine maintenance and quality checks on network equipment, ensuring optimal performance and minimizing service disruptions.
  • Collaborated with cross-functional teams to implement process improvements, resulting in streamlined workflows and reduced response times.

Production Partner

HEB Meat Plant
San Antonio
01.2017 - 01.2018
  • Supported industrial production line operations using automated machinery
  • Assisted with equipment troubleshooting and issue escalation
  • Maintained compliance with strict safety and quality standards
  • Applied 5S principles to maintain organized and efficient workstations
  • Contributed to daily production output goals

Vehicle Service Attendant

Hertz
San Antonio
01.2014 - 01.2016
  • Inspected and prepared vehicles under time-sensitive conditions
  • Identified issues requiring corrective action
  • Maintained efficiency in a fast-paced, deadline-driven environment

Deli Customer Service Representative

HEB Grocery Store
San Antonio
05.2009 - 04.2010
  • Provided exceptional customer service by assisting customers with deli selections, enhancing overall shopping experiences.
  • Maintained a clean and organized workspace, ensuring compliance with food safety standards and regulations.
  • Collaborated with team members to efficiently restock products and manage inventory levels during peak hours.

Sanitation Worker (Part-Time)

Frito Lay
San Antonio
05.2008 - 07.2008
  • Maintained cleanliness and sanitation of production areas, ensuring compliance with safety and hygiene standards.
  • Conducted regular inspections of equipment and tools, reporting any maintenance issues to enhance operational efficiency.
  • Assisted in the restocking of supplies, ensuring all materials were readily available for production needs.

Cleaned production and packaging machines according to Federal Food Manufacturing Guidelines.

Package Handler (Seasonal)

Fed Ex Ground
San Antonio
10.2007 - 04.2008
  • Sorted and organized packages efficiently, ensuring timely processing and reducing delays in shipment schedules.
  • Operated package handling equipment safely, maintaining high standards of safety and compliance throughout operations.
  • Collaborated with team members to meet daily shipment goals, enhancing overall productivity and workflow efficiency.

Vehicle Registration Clerk

Manheim San Antonio Auto Auction
San Antonio
12.2005 - 12.2006
  • Processed and verified vehicle registration documents to ensure compliance with state regulations and accuracy.
  • Coordinated with customers to resolve registration inquiries, improving client satisfaction and streamlining operations.
  • Maintained organized records of vehicle registrations, enhancing retrieval efficiency and supporting audit readiness.

Inspected vehicles and input vehicle specifications into computer system.

Education

Bachelor’s Degree - Environmental Science

A.A.S. - Computer Maintenance Technology (CISCO Specialization)

A.A.S. - Computer Programming

Skills

  • Robotics-Assisted Production
  • Automated Systems Operation
  • Process Deviation Detection
  • Root Cause Analysis
  • Lean Manufacturing Principles
  • 5S Methodology
  • Quality Assurance & Control
  • Safety Compliance
  • Standardized Work
  • Production Throughput
  • Equipment Troubleshooting Support
  • Cross-Functional Team Collaboration

Education And Technical Training

  • Amazon Information Security Analyst Program, Correlation One, 12/31/25
  • Bachelor’s Degree, Environmental Science
  • A.A.S., Computer Maintenance Technology (CISCO Specialization)
  • A.A.S., Computer Programming

Timeline

Fulfillment Associate I

Amazon SAT3 Robotics Sortable Fulfillment Center
01.2019 - 01.2025

Production Partner

HEB Meat Plant
01.2017 - 01.2018

Vehicle Service Attendant

Hertz
01.2014 - 01.2016

Deli Customer Service Representative

HEB Grocery Store
05.2009 - 04.2010

Sanitation Worker (Part-Time)

Frito Lay
05.2008 - 07.2008

Package Handler (Seasonal)

Fed Ex Ground
10.2007 - 04.2008

Vehicle Registration Clerk

Manheim San Antonio Auto Auction
12.2005 - 12.2006

Broadband Network Service Tier 1 Technician

Time Warner Cable
06.2002 - 10.2024

Bachelor’s Degree - Environmental Science

A.A.S. - Computer Maintenance Technology (CISCO Specialization)

A.A.S. - Computer Programming

Stephanie Graves