ALEXIS SANCHEZ MARTINEZ

• Managed high-volume jackpot inventory and processed over 400 reactive shipments per hour with zero customer impact.
• Performed induction for reactive shipments and reconciled system discrepancies to ensure operational accuracy.
• Reset and maintained TCSIS workstations across the facility, minimizing downtime for smooth operations.
• Cleared jams across all floors using certification to maintain uninterrupted workflow.
• Coordinated with multiple departments to prioritize urgent shipments and meet strict SLA requirements.
• Demonstrated reliability and efficiency under pressure while managing critical operational responsibilities during peak periods.

• Sorted, inducted, and prepared packages under strict dispatch timelines.
• Operated material handling equipment to move products within the fulfillment center.
• Moved heavy carts and packages while maintaining productivity and accuracy.
• Resolved delivery exceptions and supported flexible scheduling during peak operations.
• Assisted in training new associates on operational procedures and best practices.
• Utilized handheld scanners to track inventory and manage order processing tasks.
• Filled orders according to defined standards using standard picking system.
• Packed merchandise for delivery and moved items to delivery area.
• Loaded items onto pallets or into containers for shipment.

Managed daily kitchen operations, supervising team members to ensure efficient workflow and quality food preparation.

• Coordinated staffing schedules and task assignments to meet peak demand while maintaining speed and accuracy.
• Ensured compliance with safety, sanitation, and SOP standards, fostering a clean, safe work environment.
• Trained and coached new employees, enhancing team performance and operational consistency.
• Resolved operational issues promptly, ensuring smooth service during high-pressure periods.
• Managed inventory shipping and receiving for kitchen supplies, ensuring accurate stock levels and minimizing waste.
• Maintained cleanliness of dining area, including tables, chairs, floors, and windows.