Odalis Jimenez
Providence,RI
Summary
Dynamic mortgage professional with extensive expertise in loan processing and meticulous attention to detail, ready to make significant contributions to the industry. Successfully passed the SAFE MLO National test, demonstrating a commitment to professional growth and readiness for sponsorship. Proven ability to streamline loan approval processes while ensuring strict adherence to regulatory standards and enhancing efficiency. Recognized as a reliable and adaptable team player, dedicated to fostering collaboration and achieving results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Fulfillment Center Associate, Problem Solve Department
Amazon Services, Inc
10.2024 - Current
- Quickly resolve customer shipment issues, ensuring accurate tracking and timely solutions to boost satisfaction.
- Collaborate with team members to address complex logistical challenges, applying strong analytical and decision-making skills to meet tight deadlines to correct over 1000 orders per day.
- Maintain detailed records and coordinate with internal departments to streamline processes, drawing on organizational strengths transferable to mortgage operations.
- Selected as learning Ambassador for the problem solve department, with an average bi-weekly training class of 5-7 individuals.
Loan Sale Coordinator
Embrace Home Loans
08.2021 - 02.2024
- Coordinated secondary market loan sales, aligning with investor guidelines and company policies to ensure smooth transactions.
- Reviewed loan portfolios to match products with investors, preparing accurate documentation for seamless transfers.
- Partnered with underwriters, loan originators, and processors to resolve issues and expedite sales, providing guidance and clarifying procedures.
- Monitored loan sale progress, delivered updates, and stayed current on financial regulations.
- Acted as liaison and trusted point of contact for investors, ensuring clear communication and complete accurate sale agreements.
Loan Processor
Embrace Home Loans
05.2020 - 08.2021
- Reviewed loan applications for accuracy and completeness, conducting credit information checks and background reviews to support approval processes.
- Worked closely with loan officers and underwriters to clear hurdles like title or appraisal issues, keeping deals on track.
- Tracked loan application progress using loan management software, providing timely updates and responding to inquiries from applicants, realtors, and officers. Leading to an average of 40 loan closings per month
- Mentored new hires on processing, workflows, and strengthening team efficiency.
Loan Closing Officer
Embrace Home Loans
05.2015 - 05.2020
- Guided residential loan closings, reviewing documents for accuracy and compliance with federal/state regulations.
- Took ownership of Loan estimate and Closing disclosure fee placements, fee amounts, tolerances, and disclosure timing to comply with TRID regulations.
- Coordinated with loan officers, clients, title companies, and attorneys to schedule and execute timely closings. Leading to over 100 closings per month
- Managed loan fund disbursements, ensuring accurate fee payments and adherence to lending guidelines.
- Resolved closing discrepancies and conducted post-closing follow-ups to minimize risks.
- Deepened expertise in loan products (conventional, FHA, VA) and trained new staff on closing best practices.
- Protected client confidentiality throughout the closing process, maintaining trust and security.
Institutional Sales Trader
Fidelity Investments
09.2014 - 05.2015
- Delivered top-notch service to advisor and shareholder, answering inquiries with clarity and confidence.
- Ensured and provided complete and accurate information on financial products, consistently surpassing productivity goals.
- Demonstrated strong organizational skills, self-motivation, and teamwork in a fast-paced/high pressure environment.
Education
SAFE Mortgage Loan Originator (MLO) National Test - Mortgage
NMLS License
Warwick, RI10.2025
Associate of Arts - Liberal Arts, Computer Science
Community College of Rhode Island / Rhode Island College
Providence, RI07.2014
Information Technology Training Graduate -
Year Up
Providence, RI07.2014
Skills
- Mortgage compliance expertise
- Spanish fluency with translation skills
- Skilled in mortgage processing applications
- Team training facilitation
- Information verification
- File management
- Deadline oriented
Timeline
Fulfillment Center Associate, Problem Solve Department
Amazon Services, Inc
10.2024 - Current
Loan Sale Coordinator
Embrace Home Loans
08.2021 - 02.2024
Loan Processor
Embrace Home Loans
05.2020 - 08.2021
Loan Closing Officer
Embrace Home Loans
05.2015 - 05.2020
Institutional Sales Trader
Fidelity Investments
09.2014 - 05.2015
SAFE Mortgage Loan Originator (MLO) National Test - Mortgage
NMLS License
Associate of Arts - Liberal Arts, Computer Science
Community College of Rhode Island / Rhode Island College
Information Technology Training Graduate -
Year Up