Stephanie Guest
New Port Richey,FL
Summary
Adaptable and detail-oriented professional with a proactive mindset and a strong ability to learn quickly and effectively in dynamic environments. Results-driven with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving organizational goals and delivering exceptional customer service. Eager to contribute to a dynamic team and build upon professional experience.
Overview
14
14
years of professional experience
Work History
Residential Home Inspector
Pathlight Property Management/ Home Partners
Tampa, Florida
03.2022 - 03.2025
- Conducted detailed inspections of residential properties for compliance and safety standards.
- Documented findings and provided comprehensive reports to project managers and management.
- Collaborated with property management to address inspection-related concerns and recommendations.
- Highlighted critical issues and provided recommendations on how to best address identified problems with descriptions and photographs in detailed work orders provided to contractors.
- Performed follow-up inspections after repairs were completed.
- Noted recurrent issues and worked with contractors to prevent re-occurrence.
- Met with residents to perform pre-move in and post- move out orientations.
- Communicated with residents and coordinated on-site visits during high escalation cases to identify and remedy potential issues.
Assistant Property Manager/ Property Manager
General Services Corporation
Pinellas Park, FL
11.2020 - 03.2022
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Collected and processed all monthly assessments, rental fees, deposits and payments.
- Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks and notified appropriate individuals of project updates and timeline.
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action in accordance with Fair Housing Laws.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined service delivery.
Leasing Manager
General Services Corporation
Largo, FL
06.2016 - 11.2020
- Oversaw the leasing process from initial inquiry to lease signing, ensuring a smooth experience.
- Conducted surveys of property market to obtain information on current trends and adjusted leasing strategies accordingly.
- Collaborated with maintenance and property management teams to ensure units are move-in ready.
- Managed leasing team to ensure daily tasks and goals were being met in order to maximize tenant satisfaction and reduce vacancies.
Leasing & Marketing Specialist
Aspen Square Management Inc.
Largo/ Riverview , FL
03.2014 - 12.2015
- Scheduled and conducted tours so that interested parties could view available units and facilities.
- Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
- Prepared and maintained accurate lease documentation and tenant records.
- Developed and implemented strategic leasing plans to maximize occupancy rates.
- Organized promotional events to increase customer engagement and attract potential tenants.
Retail Store Manager
BCBG Max Azria
Tampa/ Clearwater, FL
08.2011 - 02.2014
- Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Planned and executed in-store promotional events to increase customer engagement and sales revenues.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Participated in weekly conference calls with District, Regional, and Loss Prevention Manager to discuss business tactics and day-to-day operations.
- Interviewed and hired team members which demonstrated dedication and added value to team.
Education
Bachelor of Science - Business Management
St. Petersburg College
Clearwater, FL05.2020
Bachelor of Arts - Biology
University of Central Florida
Orlando, FL08.2011
Timeline
Residential Home Inspector
Pathlight Property Management/ Home Partners
03.2022 - 03.2025
Assistant Property Manager/ Property Manager
General Services Corporation
11.2020 - 03.2022
Leasing Manager
General Services Corporation
06.2016 - 11.2020
Leasing & Marketing Specialist
Aspen Square Management Inc.
03.2014 - 12.2015
Retail Store Manager
BCBG Max Azria
08.2011 - 02.2014
Bachelor of Science - Business Management
St. Petersburg College
Bachelor of Arts - Biology
University of Central Florida