Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Haddad

Canton

Summary

Senior level horticulture student with a passion for environmental issues and ecosystem restoration. Over 18 years personal experience with plants and plant materials with a functional skill set regarding plant identification, plant propagation and plant cultivation. Demonstrated leadership and customer service skills through past employment as a charge nurse and customer service team lead.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Prep cook and Trainer

Chick-fil-A
05.2022 - 10.2024
  • Training new or existing employees to restaurant protocol
  • Preparation of menu items to restaurant specifications
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Stocked inventory efficiently, enabling seamless transition between meal services.

Team Leader

VXI Global Solutions
05.2017 - 04.2022
  • Team lead in call center for EBT customers and Internet service customers
  • Increased customer retention and satisfaction by closely monitoring team member performance and assessing problematic practices
  • Served as the go-to person for up to 20 employees, quickly resolving complex administrative and training issues
  • Conducted training and mentored team members to promote productivity, accuracy, and a commitment to friendly service
  • Trained team members in customer service techniques and gave them feedback and encouragement in order to help them meet their metrics

Licensed Practical Nurse

Sprenger Health Care Rose Lane Nursing and Rehabilitation
04.2003 - 05.2005
  • General nursing duties
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.

Education

Bachelor of Science - Horticulture Science

Oregon State University
Corvallis, OR
12.2026

Licensed Practical Nurse -

Canton City Schools Adult Career & Technical Education Center
Canton, OH
01.2001

B.S.N Nursing - Some college (No degree)

The University of Akron
Akron, OH
06.1998

Skills

  • Effective Plant Propagation
  • Plant Growing Expertise
  • Sustainable Pest management
  • Team Leadership
  • Proficient in Computer Applications
  • Customer service professional
  • Strong verbal communication
  • Extremely organized
  • Self-motivated
  • Teamwork and collaboration
  • Efficient multitasking

Certification

  • Person in charge certificate
  • State food safety certificate

Timeline

Prep cook and Trainer

Chick-fil-A
05.2022 - 10.2024

Team Leader

VXI Global Solutions
05.2017 - 04.2022

Licensed Practical Nurse

Sprenger Health Care Rose Lane Nursing and Rehabilitation
04.2003 - 05.2005

Licensed Practical Nurse -

Canton City Schools Adult Career & Technical Education Center

B.S.N Nursing - Some college (No degree)

The University of Akron

Bachelor of Science - Horticulture Science

Oregon State University
Stephanie Haddad