Dynamic professional with extensive experience at Yavapai County Sheriff's Office, excelling in background investigations and recruitment coordination. Proven ability to enhance agency efficiency through effective communication and meticulous attention to detail. Proficient in Guardian Alliance Technologies software, driving successful outcomes in law enforcement liaison roles. Committed to fostering strong relationships and delivering results.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Law Enforcement Liaison
GUARDIAN ALLIANCE TECHNOLOGIES
10.2023 - Current
Responsible for providing high quality customer service by phone and email to new, future and current accounts by contacting and ensuring that the agency has the knowledge of the complete platform while also maintaining a high level of professionalism.
Communicating with Guardian Alliance Technologies staff regarding all accounts and making sure that all customers are contacted to ensure they are receiving the maximum benefit.
Background Investigator - Recruitment & Selection
YAVAPAI COUNTY SHERIFF'S OFFICE
05.2017 - Current
Explained policies and procedures to applicants through phone, email, and in-person interactions.
Screened candidates according to Sheriff's office and training guidelines to identify disqualifying issues.
Reviewed background interview forms for completeness and accuracy while identifying inconsistencies.
Obtained and analyzed background records from law enforcement agencies regarding candidates.
Conducted interviews with employers, references, family members, and military personnel to assess qualifications.
Prepared detailed interview statements that supported logical conclusions about candidates.
Coordinated recruitment efforts at job fairs, attracting qualified applicants for open positions.
Created and monitored recruitment posts and videos to enhance online engagement.
Merchandiser
NACKARD - PEPSI
03.2023 - 09.2023
Responsible for providing high quality service to company accounts by ensuring all products are rotated and adequately stocked, while also maintaining a high level of professionalism.
Merchandise store shelving, coolers and displays.
Clean shelving, rotate products and price all packages.
Communicate sales results to store and NackardPepsi Management.
Build customer relationships at store level.
Secretary Senior - Recruitment & Selection
YAVAPAI COUNTY SHERIFF'S OFFICE
09.2016 - 05.2017
Administrative support for Recruitment & Selection which consists of two Background Investigators, Sergeant and two Training Deputies.
Processed employment applications weekly, send emails to applicants regarding upcoming testing, keep list of applicants for testing, data entry into spreadsheets to keep track of all applicants scores during the testing process, create documents for testing, create spreadsheet and forms to track recruitment stats, receive phone calls regarding current background process or testing, handled all Volunteer in Protection and Search and Rescue background files from the beginning to the end of the background process, create memos to Command Staff for completed backgrounds for approval, responsible for all recruitment social media, responsible for creating and maintaining the recruitment video, work with other agencies, entities and the general public, assigned special projects by Command Staff, training staff in other areas of the Sheriff's office that I have knowledge in, keep track of specific projects that were created during my employment to make sure they stay current and accurate.
Office Coordinator
YAVAPAI COUNTY SHERIFF'S OFFICE
CAMP VERDE, USA
04.2010 - 09.2016
Maintain and receive confidential information; coordinate and organize quarterly office coordinator meetings, complete agenda and minutes, address issues that come up during the meetings; prepare monthly statistical reports in PowerPoint format; create spreadsheets and graphs; prepare statistical reports for public meetings; prepare all forms and pertinent information for new recruits; train new recruits on the agency computer system; assist other agencies or departments with photo line-ups, intelligence gathering and motor vehicle photo requests; assist the public with 30 day impound hearings, records requests, dog licenses, civil process papers and local background checks; collect and track all money received for 30 day impound hearings, records requests, dog license purchases, civil process fees and fingerprinting services; complete criminal history reports at the request of the deputy; coordinate with the Yavapai County Attorney's Office and local justice court to complete misdemeanor and felony complaints; order and track supply requests; maintain all office equipment; receive extra patrol information from the public and maintain the records; complete all forms for data entry (i.e. civil/criminal citations, written warnings, county attorney referrals, etc.); collect house watch information from the public; prepare and organize training for WORKFLOW, oversee the agency WORKFLOW process, train civilian and certified employees on the use of WORKFLOW; assist other department employees with agency questions or concerns; fingerprint the public as needed; train new Office Coordinator employees as needed; complete research for Deputies and Detectives to help with their active cases; maintain an ACJIS certification with the Arizona Department of Public Safety.
Previous Public Safety Retirement Local Board Secretary, responsible for organizing meetings with Yavapai County Board of Supervisor member, board attorney, agency members and public members, create agenda, minutes and forward all documentation to the Public Safety Retirement Personnel office; keep files and records of all retirement applications, complete retirement applications and communicate with the member to request all needed documentation per Arizona Revised Statue; answer all questions from members regarding public safety retirement; liaison for the Public Safety Personnel Retirement System office.
Partners Against Narcotics Trafficking (PANT) Secretary Senior
YAVAPAI COUNTY SHERIFF'S OFFICE
PRESCOTT, USA
05.2008 - 04.2010
Organize monthly meetings with the PANT board (Sheriff and local Chiefs of Police), prepare agenda and minutes; assist with budget preparation and grant writing; produced quarterly statistical information for Arizona Criminal Justice Commission; organize case files; assist detectives with intelligence gathering; exposed to confidential law enforcement information; received anonymous information from the public and relayed the leads to the detectives; assisted two sergeants, thirteen detectives assigned to the taskforce; assisted one sergeant and three detectives assigned to Arizona Department of Public Safety Drug Unit; schedule training for sergeant and detectives; manage petty cash box; receive and assign Silent Witness leads; assist detectives with female prisoners; answer phones and maintain case files and confidential files.
Evidence Tech I
YAVAPAI COUNTY SHERIFF'S OFFICE
PRESCOTT, USA
09.2005 - 05.2008
Responsible for maintaining the proper chain of custody on all incoming and outgoing property and evidence; responsible for entry of all items received by property and evidence; responsible for tracking dates for release or destruction of property; interact with the Yavapai County Attorney's Office on case status for return or destruction of property; create spreadsheets; communication with the public; attend autopsies and collect evidence; assist Evidence Tech II; handle confidential information and evidence; answer phones, file; maintain ACJIS certification with Arizona Department of Public Safety.
Records Clerk
YAVAPAI COUNTY SHERIFF'S OFFICE
PRESCOTT, USA
05.2000 - 07.2006
Responsible for maintaining all traffic/criminal records; responsible for entry of all Order of Protections and Injunctions Against Harassment into national database; responsible for registering sex offenders, maintain files, communicating with Arizona Department of Public Safety Sex Offender Division, coordinate and organize process to notify the public of sex offenders in their area; assisted Special Crimes Unit with secretarial duties and on DUI checkpoints; release police reports to the public; answer switchboard; communicate with the public and other departments.
Records Clerk/Jail
YAVAPAI COUNTY SHERIFF'S OFFICE
PRESCOTT, USA
12.1998 - 05.2000
Responsible for maintaining jail files; responsible for entry of all court proceedings; responsible for completing bonds for inmate, receiving money from the public; filing; answering phones.
Education
High School Diploma -
BRADSHAW MOUNTAIN HIGH SCHOOL
PRESCOTT VALLEY, AZ
06.1996
Skills
Guardian Alliance Technologies and Spillman software
CRM software proficiency
Zoom communication
Microsoft Office suite
Canva design skills
Background investigation expertise
Recruitment coordination
Policy explanation
Effective communication skills
Problem solving abilities
Attention to detail
Team collaboration
Time management strategies
Event organization skills
Law enforcement liaison
Accomplishments
2023 Pre-Employment Unit Citation award
Public Safety Retirement Local Board Secretary (previous assignment)
2015 Yavapai County Sheriff's Office Civilian of the Year
2012 Yavapai County Sheriff's Office Civilian of the Year
Certification
The Reid Technique of Investigative Interviewing
Timeline
Law Enforcement Liaison
GUARDIAN ALLIANCE TECHNOLOGIES
10.2023 - Current
Merchandiser
NACKARD - PEPSI
03.2023 - 09.2023
Background Investigator - Recruitment & Selection
YAVAPAI COUNTY SHERIFF'S OFFICE
05.2017 - Current
Secretary Senior - Recruitment & Selection
YAVAPAI COUNTY SHERIFF'S OFFICE
09.2016 - 05.2017
Office Coordinator
YAVAPAI COUNTY SHERIFF'S OFFICE
04.2010 - 09.2016
Partners Against Narcotics Trafficking (PANT) Secretary Senior