Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Hardy

Racine,WI

Summary

Dynamic Dispatcher with extensive experience at First Student Transportation, excelling in route optimization and driver dispatching. Proven ability to enhance operational efficiency through effective schedule preparation and exceptional customer service. Skilled in maintaining accurate logs and fostering collaboration among teams to meet and exceed service goals.

Overview

13
13
years of professional experience

Work History

Health Unit Coordinator

Ascension All Saints Hospital
04.2025 - Current



- Patient registration and admission

- Chart management and documentation

- Scheduling tests and procedures

- Coordinating with healthcare teams

- Managing patient flow and throughput

- Handling phone calls and inquiries

- Maintaining patient confidentiality and HIPAA compliance

Dispatcher

First Student Transportation
07.2019 - 03.2025
  • Supervised driver dispatching, route planning, and vehicle tracking for driving team.
  • Worked with routing specialists, route managers and service department to optimize routes.
  • Prepared daily work and run schedules.
  • Participated in team meetings discussing changes in procedures or processes.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Maintained logs of all incoming calls and assigned tasks.

Dispatcher

Durham Schools Services
01.2013 - 07.2019
  • Supervised driver dispatching, route planning, and vehicle tracking for driving team.
  • Worked with routing specialists, route managers and service department to optimize routes.
  • Prepared daily work and run schedules.
  • Participated in team meetings discussing changes in procedures or processes.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Assigned drivers to appropriate routes based on customer needs.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.

Education

GED - undefined

JI Case High School
Racine, WI
08.2012

Skills

  • Route optimization
  • Driver dispatching
  • Log maintenance
  • Schedule preparation
  • Data entry
  • Customer service

Timeline

Health Unit Coordinator

Ascension All Saints Hospital
04.2025 - Current

Dispatcher

First Student Transportation
07.2019 - 03.2025

Dispatcher

Durham Schools Services
01.2013 - 07.2019

GED - undefined

JI Case High School