A dedicated and dynamic individual committed to empowering individuals to enhance their quality of life. Motivated to help and better the lives of others, centering on client needs with an individualized plan for optimal outcomes. I’m a passionate advocate for social justice, guiding clients through challenging circumstances and connecting them to vital resources.
Overview
8
8
years of professional experience
Work History
LEAD Case Manager
Evergreen Treatment Services REACH
10.2018 - 12.2022
In this position, I engaged with chronically homeless individuals with co-occurring disorders. Clients were often highly substance-addicted and experiencing a mental health crisis when they came to our agency. I identified client needs while partnering with the legal system, including law enforcement and court system
Served as liaison between systems to ensure best possible outcomes prevailed for vulnerable population, I was committed to advocating for
I followed a trauma-informed, harm reduction model where we met individuals right where they were and allowed them a sense of agency and choice over their lives
REST “Real Escape from the Sex Trade” (Non-Profit
Peer Support Specialist
03.2016 - 10.2018
Duties included providing peer counseling and support to guests, drawing on shared experiences to support them to regain hope and accomplish their goals
Helped plan and facilitate weekly meetings/support groups focused on recovery during and after “the life,” ensured smooth operations of ERC/House, assisted in intakes, and exits of emergency and residential shelters, and responded to 24-hour emergency hotline intakes with care and empathy
Participated in quarterly training on human trafficking in the community and shared my personal story to make a substantial impact on clients.
Support Services Coordinator
Seattle Union Gospel Mission
10.2014 - 03.2016
Duties included providing support services at both EFS and Hope Place
Organized intake & exit coordination for clients: managed reception, welcoming guests, staff, visitors, and donors
Connected women and children to emergent basic needs and support services.
Education
General Eduation -
Bellevue Community College
Bellevue, WA
General Education
Eastern Washington University
Cheney, WA
Skills
Client-Focused
Lifelong Learner
Empathetic, Supportive, Caring
Proficient in Microsoft & Adobe
Administrative Skillset
Leader
Timeline
LEAD Case Manager
Evergreen Treatment Services REACH
10.2018 - 12.2022
Peer Support Specialist
03.2016 - 10.2018
Support Services Coordinator
Seattle Union Gospel Mission
10.2014 - 03.2016
General Eduation -
Bellevue Community College
General Education
Eastern Washington University
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