Stephanie Harris
Las Vegas,Nevada
Summary
Well-trained professional with exemplary safe driving skills and strong work ethic. Confident Bus Operator with goals to provide passengers with safe, enjoyable trips. Experience working set daily routes and special charter trips.
Overview
16
16
years of professional experience
Work History
Airport Shuttle Driver
Transdev Transportation
06.2023 - Current
- Maintained clean and neat shuttle for passenger comfort.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
Transit Bus Operator
Keolis Transit
05.2019 - 02.2023
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Accepted and processed fares.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Call Center Representative
Konah Solutions
01.2017 - 04.2019
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Bus Driver
Transdev Transportation
05.2018 - 03.2019
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
School Bus Driver
Clark County School District, CCSD
11.2007 - 05.2018
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Skills
- GPS Mapping
- Safe Driving Skills
- Accurate Recordkeeping
- Safe Driving Practices
- Special Needs Understanding
- Route Planning
- Customer Service
- Complaint Resolution
- Proficient in Software
- Data Entry
Timeline
Airport Shuttle Driver
Transdev Transportation
06.2023 - Current
Transit Bus Operator
Keolis Transit
05.2019 - 02.2023
Bus Driver
Transdev Transportation
05.2018 - 03.2019
Call Center Representative
Konah Solutions
01.2017 - 04.2019
School Bus Driver
Clark County School District, CCSD
11.2007 - 05.2018
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