Stephanie Heckert
Bucyrus,OH
Summary
Detail-oriented professional with a proven track record, excelling in document proofreading and compliance. Recognized for enhancing review processes and reducing turnaround times. Strong analytical skills and effective communication, ensuring accuracy in life and disability applications while maintaining strict adherence to industry standards.
Overview
23
23
years of professional experience
Work History
Quality Management Reviewer
The Standard Insurance
04.2023 - Current
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
- Maintained strict confidentiality with sensitive client information, adhering to industry standards and company policies.
- Reduced turnaround time for reviews by effectively prioritizing tasks and managing deadlines.
- Contributed to the development of a knowledge base for common issues encountered during reviews, streamlining future problem-solving efforts.
Medical Evidence Underwriting Assistant
Anthem Insurance Company
05.2017 - 07.2023
- Strong analytical skills and attention to detail.
- Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
- Reviewed and audited life and disability applications for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
- Supported four Underwriters with mass mailings.
Medical Claims Processor II
Anthem Insurance Company
10.2002 - 03.2009
- Processed high volumes of medical claims accurately and efficiently under tight deadlines, ensuring prompt payment for services rendered.
- Evaluated medical claims for accuracy and completeness and researched missing data.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
Education
No Degree - Medical Coding & Terminology
Madison Career Center
Mansfield, OH 4490306-2009
No Degree - Office Automation & English
North Central Technical College
Mansfield, OH 4490612-1993
Skills
- Document proofreading
- Email and written Communication
- Strong attention to detail
- Experience with Life & Disability
Timeline
Quality Management Reviewer
The Standard Insurance
04.2023 - Current
Medical Evidence Underwriting Assistant
Anthem Insurance Company
05.2017 - 07.2023
Medical Claims Processor II
Anthem Insurance Company
10.2002 - 03.2009
No Degree - Medical Coding & Terminology
Madison Career Center
No Degree - Office Automation & English
North Central Technical College
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