Stephanie Hernandez
Porterville,California
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Escrow Officer
Stewart Title of California
10.2016 - Current
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Assisted in training new employees on company policies, procedures, and software systems used in the escrow process.
Senior Operations Assistant
Bank of the Sierra
02.2013 - 10.2016
- Facilitated effective communication between cross-functional teams, fostering a collaborative work environment.
- Developed comprehensive reports for management on key performance metrics and areas for improvement within the operations department.
- Enhanced team productivity by providing training and mentorship to junior Operations Assistants.
Assistant Store Manager
Family Nutrition Center
04.2010 - 02.2013
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Bachelor of Science - Business Administration
University of Arizona Global Campus
Chandler, AZ05-2019
Skills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
- Supervisory experience
- Data entry and analysis
- Notary Public
Languages
Spanish
Full Professional
Timeline
Escrow Officer
Stewart Title of California
10.2016 - Current
Senior Operations Assistant
Bank of the Sierra
02.2013 - 10.2016
Assistant Store Manager
Family Nutrition Center
04.2010 - 02.2013
Bachelor of Science - Business Administration
University of Arizona Global Campus
Similar Profiles
Deborah ChiaramonteDeborah Chiaramonte
Administrative Assistant at Stewart Title Of California, Inc.Administrative Assistant at Stewart Title Of California, Inc.
Kristin ScholerKristin Scholer
Escrow Assistant at Stewart Title Of CaliforniaEscrow Assistant at Stewart Title Of California
Molly WilliamMolly William
Escrow Officer at Lennar Title CompanyEscrow Officer at Lennar Title Company