Stephanie Hernandez
Arvin
Summary
Motivational leader and organizational problem- solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cashier
Pilot flying J
Lebec
10.2024 - 01.2026
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Performed opening/closing duties including counting money in the register before/after shifts
- Participated in store-wide training sessions on product knowledge, sales techniques, and customer service best practices
- Maintained a clean and organized work area, including cleaning registers, countertops, and conveyor belts regularly
- Demonstrated proficiency in using barcode scanners, weighing scales, price lookup systems (PLUs), etc
Housekeeping/Breakfast Attendant/Houseman
Holiday Inn Express and Suites
Bakersfield
06.2022 - 08.2024
- Housekeeping
- Houseman
- Breakfast Attendant
Room Attendant/Housekeeping
Aimbridge Hospitality
Bakersfield
09.2021 - 04.2022
- Houseman
- Detailed housekeeping in major hotel chain
- Breakfast Attendant
Breakfast Attendant
Aimbridge Hospitality
Bakersfield
09.2021 - 04.2022
- Greeting guests for breakfast
- Cooking
- Serving
- Cleaning
Personal Assistant / Gaming
Andrew Pallets
Bakersfield
11.2019 - 03.2020
- Preformed daily up keep of gaming equipment
- Computed payouts
- Coordinated and planned promotions and special events, increasing sales revenue
- Scheduling hours
- Payroll
Property Manager
Bakersfield
Bakersfield
01.2009 - 03.2020
- Maintained accurate information with tenants
- Collected Rent maintained careful records
- Conducted Property tours and answered any questions.
- Handled all leasing agreements & evictions
- Responded to tenants with strong active listening and open-ended questioning skills to resolve all problems.
- Scheduled Repairs for properties
Factory Worker
Alaska General Sea foods
Ketchikan
06.2017 - 08.2017
- Cannery line
Education
Business Administration - Associate's degree, GED/63 units of college
San Joaquin Valley College
Skills
- Leadership
- Hotel experience
- Management
- Childcare
- Microsoft Excel
- Property management
- Event planning
- Communication skills
- Organizational skills
- General Ledger Accounting
- Hospitality
- Microsoft Office
- Maintenance
- Guest services
- Office Management
- Workplace health and safety regulatory compliance
- Customer service
- Cash handling/ Cashier
- Schematics
- Caregiving
- Task prioritization
- QuickBooks
- Data entry
Certification
- Driver's License
- CDL
Languages
English, Expert
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Cashier
Pilot flying J
10.2024 - 01.2026
Housekeeping/Breakfast Attendant/Houseman
Holiday Inn Express and Suites
06.2022 - 08.2024
Room Attendant/Housekeeping
Aimbridge Hospitality
09.2021 - 04.2022
Breakfast Attendant
Aimbridge Hospitality
09.2021 - 04.2022
Personal Assistant / Gaming
Andrew Pallets
11.2019 - 03.2020
Factory Worker
Alaska General Sea foods
06.2017 - 08.2017
Property Manager
Bakersfield
01.2009 - 03.2020
Business Administration - Associate's degree, GED/63 units of college
San Joaquin Valley College