Experienced web and computer professional with over 25 years of experience. Excellent reputation for resolving problems, creating efficiency and improving customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
EBay Book Seller
Self-Employed
Santa Fe, New Mexico
2021.05 - Current
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Organized bookstore merchandise racks using standard library classification system.
Supported efficient and timely sales orders and shipping speeds.
Delivered highest level of customer service by reaching out, communicating and assisting customers with online orders.
Link to my eBay Store: H&H Treasures | eBay Stores
Background Actress
New Mexico Film
Santa Fe, NM
2015.01 - Current
Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock and fear.
Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
Learned scripts to understand characters' relationships and develop role interpretations.
Worked 12-16 hours a day on set following directors' instructions
Freelance Website Designer
Self-Employed
Santa Fe, NM
2014.11 - Current
Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
Advised client on web site marketing and funnel strategies based on comprehension of SEO and web best practices.
Planned website development, converting mockups into usable web presence with HTML
Provided front-end website development using WordPress and other editing software.
Education
Bachelor of Science - Technical Communication
Florida Institute of Technology-Melbourne
Melbourne, FL
No Degree - Certificate in Website Design
Tucson Art & Design Institute
Tucson, Arizona
Master of Arts - Library And Information Science
University of Arizona
Tucson, AZ
05.2007
Skills
Customer Service
Merchandise Recommendations
Adaptable and Flexible
Computer Proficiency and Microsoft Office
Available Nights, Weekends and Holidays
Security Practices
Affiliations
American Library Association
New Mexico Gunfighter's Association
Association of Information Technology Professionals
Certification
Certified Website Designer & SEO (Search Engine Optimization)
Timeline
EBay Book Seller
Self-Employed
2021.05 - Current
Background Actress
New Mexico Film
2015.01 - Current
Freelance Website Designer
Self-Employed
2014.11 - Current
Bachelor of Science - Technical Communication
Florida Institute of Technology-Melbourne
No Degree - Certificate in Website Design
Tucson Art & Design Institute
Master of Arts - Library And Information Science
University of Arizona
Certified Website Designer & SEO (Search Engine Optimization)