Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
CustomerServiceRepresentative
Stephanie Hill

Stephanie Hill

Santa Fe,NM

Summary

Experienced web and computer professional with over 25 years of experience. Excellent reputation for resolving problems, creating efficiency and improving customer satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

EBay Book Seller

Self-Employed
Santa Fe , New Mexico
2021.05 - Current
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Organized bookstore merchandise racks using standard library classification system.
  • Supported efficient and timely sales orders and shipping speeds.
  • Delivered highest level of customer service by reaching out, communicating and assisting customers with online orders.
  • Link to my eBay Store: H&H Treasures | eBay Stores

Background Actress

New Mexico Film
Santa Fe , NM
2015.01 - Current
  • Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock and fear.
  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
  • Learned scripts to understand characters' relationships and develop role interpretations.
  • Worked 12-16 hours a day on set following directors' instructions

Freelance Website Designer

Self-Employed
Santa Fe , NM
2014.11 - Current
  • Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
  • Advised client on web site marketing and funnel strategies based on comprehension of SEO and web best practices.
  • Planned website development, converting mockups into usable web presence with HTML
  • Provided front-end website development using WordPress and other editing software.

Education

Bachelor of Science - Technical Communication

Florida Institute of Technology-Melbourne
Melbourne, FL

No Degree - Certificate in Website Design

Tucson Art & Design Institute
Tucson, Arizona

Master of Arts - Library And Information Science

University of Arizona
Tucson, AZ
05.2007

Skills

  • Customer Service
  • Merchandise Recommendations
  • Adaptable and Flexible
  • Computer Proficiency and Microsoft Office
  • Available Nights, Weekends and Holidays
  • Security Practices

Affiliations

  • American Library Association
  • New Mexico Gunfighter's Association
  • Association of Information Technology Professionals

Certification

  • Certified Website Designer & SEO (Search Engine Optimization)

Timeline

EBay Book Seller

Self-Employed
2021.05 - Current

Background Actress

New Mexico Film
2015.01 - Current

Freelance Website Designer

Self-Employed
2014.11 - Current

Bachelor of Science - Technical Communication

Florida Institute of Technology-Melbourne

No Degree - Certificate in Website Design

Tucson Art & Design Institute

Master of Arts - Library And Information Science

University of Arizona
  • Certified Website Designer & SEO (Search Engine Optimization)
Stephanie Hill