Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Hobart

Summary

Hard-working and driven assistant store manager with 18 years of customer service and a passion for leading, coaching and developing talent.

Overview

18
18
years of professional experience

Work History

Merchandising Assistant Store Manager

Marshalls
09.2022 - Current
  • Contributed to the achievement of sales targets by effectively managing merchandise replenishment and stock levels.
  • Increased sales by strategically placing merchandise and creating visually appealing displays.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Assistant Manager of Operations

Marshalls
04.2022 - 09.2022
  • Assisted in recruiting, hiring and training of team members.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Coordinated with other departments to improve overall company efficiency and effectiveness.

Merchandising Assistant Store Manager

TJ Maxx, TJX Companies
06.2019 - 04.2022
  • Collaborated with store management to develop effective merchandising strategies, optimizing product placement and sales performance.
  • Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
  • Promoted a positive workplace culture through consistent communication, feedback, and recognition of employee achievements.
  • Assisted in the recruitment, hiring, and onboarding of new team members, fostering a productive work environment.
  • Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
  • Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.

Merchandise Coordinator

TJ Maxx, TJX Companies
11.2005 - 06.2019
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.

Education

No Degree - Liberal Arts And General Studies

Dean College
Franklin, MA

High School Diploma -

Framingham High School
Framingham, MA
06.2008

Skills

  • Team Leadership
  • Attention to Detail
  • Relationship Building
  • Coaching and Mentoring
  • Product Merchandising
  • Staff Training and Development

Timeline

Merchandising Assistant Store Manager

Marshalls
09.2022 - Current

Assistant Manager of Operations

Marshalls
04.2022 - 09.2022

Merchandising Assistant Store Manager

TJ Maxx, TJX Companies
06.2019 - 04.2022

Merchandise Coordinator

TJ Maxx, TJX Companies
11.2005 - 06.2019

No Degree - Liberal Arts And General Studies

Dean College

High School Diploma -

Framingham High School

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Stephanie Hobart