Stephanie Hobart
Summary
Hard-working and driven assistant store manager with 18 years of customer service and a passion for leading, coaching and developing talent.
Overview
18
18
years of professional experience
Work History
Merchandising Assistant Store Manager
Marshalls
09.2022 - Current
- Contributed to the achievement of sales targets by effectively managing merchandise replenishment and stock levels.
- Increased sales by strategically placing merchandise and creating visually appealing displays.
- Cultivated interpersonal skills by building positive relationships with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Assistant Manager of Operations
Marshalls
04.2022 - 09.2022
- Assisted in recruiting, hiring and training of team members.
- Supervised operations team to support operational excellence and excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
Merchandising Assistant Store Manager
TJ Maxx, TJX Companies
06.2019 - 04.2022
- Collaborated with store management to develop effective merchandising strategies, optimizing product placement and sales performance.
- Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
- Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
- Promoted a positive workplace culture through consistent communication, feedback, and recognition of employee achievements.
- Assisted in the recruitment, hiring, and onboarding of new team members, fostering a productive work environment.
- Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
Merchandise Coordinator
TJ Maxx, TJX Companies
11.2005 - 06.2019
- Proposed new ideas and concepts to enhance merchandise displays.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Education
No Degree - Liberal Arts And General Studies
Dean College
Franklin, MAHigh School Diploma -
Framingham High School
Framingham, MA06.2008
Skills
- Team Leadership
- Attention to Detail
- Relationship Building
- Coaching and Mentoring
- Product Merchandising
- Staff Training and Development
Timeline
Merchandising Assistant Store Manager
Marshalls
09.2022 - Current
Assistant Manager of Operations
Marshalls
04.2022 - 09.2022
Merchandising Assistant Store Manager
TJ Maxx, TJX Companies
06.2019 - 04.2022
Merchandise Coordinator
TJ Maxx, TJX Companies
11.2005 - 06.2019
No Degree - Liberal Arts And General Studies
Dean College
High School Diploma -
Framingham High School
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