Stephanie Hobart
Summary
Hard-working and driven assistant store manager with 18 years of customer service and a passion for leading, coaching and developing talent.
Overview
18
18
years of professional experience
Work History
Merchandising Assistant Store Manager
Marshalls
Franklin, MA
09.2022 - Current
- Contributed to the achievement of sales targets by effectively managing merchandise replenishment and stock levels.
- Increased sales by strategically placing merchandise and creating visually appealing displays.
- Cultivated interpersonal skills by building positive relationships with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Assistant Manager of Operations
Marshalls
Cranston, RI
04.2022 - 09.2022
- Assisted in recruiting, hiring and training of team members.
- Supervised operations team to support operational excellence and excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
Merchandising Assistant Store Manager
TJ Maxx, TJX Companies
Brookline, MA
06.2019 - 04.2022
- Collaborated with store management to develop effective merchandising strategies, optimizing product placement and sales performance.
- Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
- Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
- Promoted a positive workplace culture through consistent communication, feedback, and recognition of employee achievements.
- Assisted in the recruitment, hiring, and onboarding of new team members, fostering a productive work environment.
- Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
Merchandise Coordinator
TJ Maxx, TJX Companies
Framingham, MA, Easton, MA, Sudbury, MA
11.2005 - 06.2019
- Proposed new ideas and concepts to enhance merchandise displays.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Education
No Degree - Liberal Arts And General Studies
Dean College
Franklin, MAHigh School Diploma -
Framingham High School
Framingham, MA06.2008
Skills
- Team Leadership
- Attention to Detail
- Relationship Building
- Coaching and Mentoring
- Product Merchandising
- Staff Training and Development
Timeline
Merchandising Assistant Store Manager
Marshalls
09.2022 - Current
Assistant Manager of Operations
Marshalls
04.2022 - 09.2022
Merchandising Assistant Store Manager
TJ Maxx, TJX Companies
06.2019 - 04.2022
Merchandise Coordinator
TJ Maxx, TJX Companies
11.2005 - 06.2019
No Degree - Liberal Arts And General Studies
Dean College
High School Diploma -
Framingham High School