Summary
Overview
Work History
Education
Skills
Timeline
Generic

STEPHANIE HOBBS

Melbourne,Florida

Summary

Capable professional seeking IT role that is experienced in helping users correct problems with computer systems. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.

Overview

14
14
years of professional experience

Work History

Virtual Executive Administrative Assistant

Independent Work
, FL
07.2021 - Current
  • Utilized coaching skills to support clients and provided guidance
  • Communicated effectively with clients to understand their needs, provide education and support, and ensure they have a positive experience.
  • Collaborated with the service team to ensure proper patient care was provided throughout the treatment process.
  • Utilized various platforms to document client information, and ensured privacy
  • Demonstrated excellent patient care skills, providing a high level of customer service, and paying attention to detail throughout the process.
  • Possessed certification or licensing in psychedelic integration coaching and provided references to demonstrate experience in the field.
  • Demonstrated knowledge of Telehealth protocol and other technical communication tools to provide virtual support.
  • Possessed experience using Google Suite, Slack, CRM systems, EHR platforms, and other relevant technology platforms to support patients.
  • Possessed a passion for helping patients and a dedication to improving their overall well-being through psychedelic integration coaching.
  • Continuously improved patient care by staying updated with the latest advancements in the field of psychedelic medicine.

Program Coordinator

House of Hope
Columbus, OH
08.2009 - 07.2021
  • Researched, purchased, and updated computers and software for staff
  • Assessed issues to determine appropriate troubleshooting methods for remediation
  • Collaborated with staff to determine server issues and solutions

Education

Master of Science - Social Administration

Case Western Reserve University
05.2022

Bachelor of Social Work -

Mount Vernon Nazarene University
01.2016

Associate of Science - Mental Health Counseling

Columbus State Community College
01.2010

Skills

  • Professional Customer communication
  • Experienced telehealth provider
  • Strong understanding of patient care and Proficient in HIPAA regulations
  • Proficient in using Google Suite, Microsoft Office & Windows, Apple IOS, Remote Desktop, SharePoint, Electronic Health Records, Google Workspace
  • Strong attention to detail and ability to work well under pressure
  • Excellent communication and collaboration skills
  • Active Listening & Empathy
  • Superb Time Management & Organizational Skills
  • Research, Analytical and Problem Resolution
  • Interpersonal Skills

Timeline

Virtual Executive Administrative Assistant

Independent Work
07.2021 - Current

Program Coordinator

House of Hope
08.2009 - 07.2021

Master of Science - Social Administration

Case Western Reserve University

Bachelor of Social Work -

Mount Vernon Nazarene University

Associate of Science - Mental Health Counseling

Columbus State Community College

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STEPHANIE HOBBS