Stephanie Hofner
Albuquerque,NM
Summary
Recent college graduate with a drive to help others in an active and changing environment. Excited to utilize skills in interpersonal communication, team building, and providing high-quality care to further my career in social work. Passionate about workplace diversity and building positive environments, with a mind for organization and personalized feedback.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Engage & Ignite Counseling
04.2023 - Current
- Returning Voicemails: Retrieve and respond promptly to voicemail messages from individuals seeking assistance, ensuring each person feels valued and supported
- Scheduling Clients: Efficiently manage appointment scheduling, coordinating with clients and counselors to find suitable time slots and optimize the counseling experience
- Maintaining Communication: Foster strong communication with the billing department, ensuring accurate client account information and addressing billing concerns promptly
- Managing Client Waitlist: Keep an organized and updated client waitlist, prioritizing individuals based on urgency and availability
- Proactively communicate with clients on the waitlist, providing reassurance and updates on their status.
Clinical Social Work Intern
UNM Comprehensive Cancer Center
05.2024 - 12.2024
- Provide emotional and practical support to cancer patients and their families, addressing housing, transportation, and financial challenges.
- Manage detailed case documentation, including housing applications (e.g., VI-SPDAT), while maintaining data accuracy and confidentiality.
- Facilitate group sessions for cancer survivors, monitoring attendance and providing necessary follow-up communications.
- Collaborate with multidisciplinary teams, ensuring alignment of services and addressing patient needs, fostering a supportive and efficient care environment.
- Participated in weekly one-hour supervision sessions with my supervisor to enhance my skills and knowledge in social work.
Social Work Intern
UNM Center for Development & Disability
08.2023 - 05.2024
- Shadowed consultants during home visits, gaining insights into the assessment of client well-being, with a focus on those in the Mi Via waiver program
- Responded to incoming calls at UNM Center for Development & Disability's information network line, addressing caller inquiries and actively seeking and providing relevant resources
- Participated in weekly one-hour supervision sessions with my supervisor to enhance my skills and knowledge in social work.
Unit Secretary/Nursing Tech
Presbyterian Rust Medical Center
04.2021 - 11.2022
- Provide high-quality patient care in the progressive care unit by assisting nurses with multiple patients' daily care routines including diapering, inserting, and removing gastric and urethral tubes, assisting nurses with sterile procedures, and performing wound care and dress changes
- Chart patient vitals as necessary, as well as inputs and outputs
- Prioritize patient dignity and maximize comfort by building personal relationships with reassurance, conversation, and quality time
- Answer phone calls, take messages for nurses, and process any necessary paperwork for admissions, discharges, and transfers
- Digitize and organize sensitive patient documents such as medical histories and other patient information.
Front Desk Receptionist
University of New Mexico
02.2020 - 07.2022
- Answer phone calls and schedule online meetings to coordinate digital tutoring services for UNM Valencia students
- Keep digital inventory and distribute office equipment and supplies to students on request
- Monitored email and kept a calendar of meetings and tutoring schedules
- Attended regular staff meetings to brainstorm improvement in curriculum and student experience.
Education
Master of Arts - Social Work
Western New Mexico University
Silver City, NM12.2024
Bachelor of Psychology - undefined
University of New Mexico
Albuquerque, NM01.2022
Associate of Liberal Arts - undefined
University of New Mexico
Albuquerque, NM01.2021
Skills
- Suite (Windows & Mac OS)
- Communication
- Teamwork
- Sensitive Document Handling
- Self Motivated & Goal Oriented
- Problem solving
Certification
- Certified Nursing Assistant
- Basic Life Support
- CPR, First Aid, and AED trained.
Timeline
Clinical Social Work Intern
UNM Comprehensive Cancer Center
05.2024 - 12.2024
Social Work Intern
UNM Center for Development & Disability
08.2023 - 05.2024
Administrative Assistant
Engage & Ignite Counseling
04.2023 - Current
Unit Secretary/Nursing Tech
Presbyterian Rust Medical Center
04.2021 - 11.2022
Front Desk Receptionist
University of New Mexico
02.2020 - 07.2022
Master of Arts - Social Work
Western New Mexico University
Bachelor of Psychology - undefined
University of New Mexico
Associate of Liberal Arts - undefined
University of New Mexico
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