Stephanie Hudson
Temple
Summary
I am a Healthcare professional with a wealth of experience in patient service roles, ready to contribute to a dynamic team. Known for effective communication and seamless handling of patient inquiries and administrative duties. Colleagues and patients alike rely on my collaborative nature and adaptability to meet diverse needs.
Overview
2020
2020
years of professional experience
Work History
PSS 2
BSWH
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team setting
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
CSM, Customer Service Manager
Walmart
Belton, TX
09.2013 - 07.2019
- Managed and Resolved customer complaints in a timely manner while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Assisted with pricing questions, inventory availability and changes to existing order.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Led customer service team to enhance operational efficiency and improve service quality.
- Trained employees on best practices in customer engagement, resulting in a more knowledgeable workforce.
Education
High School Diploma - GED
Temple High School
Temple, TX01.1990
Skills
- Customer service
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
Timeline
CSM, Customer Service Manager
Walmart
09.2013 - 07.2019
PSS 2
BSWH
High School Diploma - GED
Temple High School